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HPE ProLiant DL360e Gen8 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 675786-005aR
January 2016
Edition: 7

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Inhaltsverzeichnis
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Inhaltszusammenfassung für Hewlett Packard Enterprise ProLiant DL360e Gen8

  • Seite 1 User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Seite 2 © Copyright 2012, 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Seite 3: Inhaltsverzeichnis

    Contents Component identification ........................6 Front panel components ............................6 Front panel LEDs and buttons ..........................7 Rear panel components ............................7 Rear panel LEDs and buttons ..........................8 PCIe riser board slot definitions ..........................9 System board components ............................9 DIMM slot locations .............................
  • Seite 4 Optical drive cabling ............................... 71 GPU power cabling ..............................72 Software and configuration utilities ...................... 73 Server mode ................................73 Hewlett Packard Enterprise product QuickSpecs ....................73 HPE iLO Management ............................73 HPE iLO............................... 73 Intelligent Provisioning..........................75 HPE Insight Remote Support software ......................76 Scripting Toolkit for Windows and Linux......................
  • Seite 5 HPE 1200 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) ..........93 Hot-plug power supply calculations ........................94 Support and other resources........................ 95 Accessing Hewlett Packard Enterprise Support ..................... 95 Information to collect ........................... 95 Accessing updates ..............................95 Websites .................................
  • Seite 6: Component Identification

    Component identification Front panel components • Four-bay LFF drive model Item Description Optical drive (optional) Serial number/iLO information pull tab* Front video connector (front video adapter, part number 655915-B21 required) USB 2.0 connectors LFF drives (8.89 cm, 3.5 in) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information.
  • Seite 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID button/LED Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby...
  • Seite 8: Rear Panel Leds And Buttons

    Item Description Slot 1 PCIe3 x16 (16, 8, 4, 1)* Slot 2 PCIe2 x8 (4,1)* Power supply 2 Power supply 1 NIC connectors (4 to 1) Serial connector Video connector USB connectors iLO connector * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 9)."...
  • Seite 9: Pcie Riser Board Slot Definitions

    PCIe riser board slot definitions Slot Riser board Type Length Height Connecto Negotiable number option r link link width width For riser board PCIe3 250 mm Full options with and without SAS support — PCIe2 Half Half System board components Item Description PCI riser connectors*...
  • Seite 10: Dimm Slot Locations

    Item Description Fan connector 8 Fan connector 7 Fan connector 6 Fan connector 5 Fan connector 4 Internal USB connector Fan connector 3 Fan connector 2 Fan connector 1 Processor 2 DIMM slots Reserved Drive backplane power connector Processor socket 2 Reserved Power supply connector 1 Drive sideband signal connector...
  • Seite 11: System Maintenance Switch

    • Use the iLO Virtual NMI feature. • Short the NMI header ("System board components" on page 9). For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/NMI-CrashDump). Drive numbering • Four-bay LFF drive model • Eight-bay SFF drive model...
  • Seite 12: Drive Led Definitions

    When the two-port SATA cable is installed in the eight-bay drive cage ("Two-port SATA cable option" on page 30), the server supports the six-drive SATA configuration. In this configuration, drive bays 1 through 6 are populated, while drive bays 7 and 8 contain drive blanks. Drive LED definitions Item Status...
  • Seite 13: Fbwc Module Led Definitions

    FBWC module LED definitions The FBWC module has three single-color LEDs (one amber and two green). The LEDs on the cache module installed on a storage controller are duplicated on the reverse side of the module to facilitate status viewing. •...
  • Seite 14: Fan Locations

    1 - Amber 2 - Green 3 - Green Interpretation Flashing 1 Hz A power error occurred during the previous or current Flashing 1 Hz boot. Data might be corrupt. An overtemperature condition exists. Flashing 1 Hz The capacitor pack is not attached. Flashing 2 Hz Flashing 2 Hz Flashing 2 Hz...
  • Seite 15: Operations

    Operations Power up the server Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
  • Seite 16: Remove The Server From The Rack

    To extend the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Power down the server (on page 15). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Disconnect all peripheral cables.
  • Seite 17: Remove The Security Bezel (Optional)

    Remove the security bezel (optional) To access the front panel components, unlock and then remove the security bezel. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.
  • Seite 18: Remove The Pci Riser Cage

    Remove the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. Power down the server (on page 15). Remove all power: Disconnect each power cord from the power source.
  • Seite 19 Push down the release tabs, and then rotate them 180° clockwise. Install the access panel (on page 17). Install the server into the rack ("Installing the server into the rack" on page 25). Power up the server (on page 15). Operations 19...
  • Seite 20: Setup

    Hewlett Packard Enterprise servers draw in cool air through the front and expel warm air through the rear. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
  • Seite 21: Temperature Requirements

    CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings. When vertical space in the rack is not filled by a server or rack component, the gaps between the components might cause changes in airflow through the rack and across the servers. To maintain airflow cover all gaps with blanking panels.
  • Seite 22: Electrical Grounding Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
  • Seite 23: Server Warnings And Cautions

    • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
  • Seite 24: Rack Warnings

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: •...
  • Seite 25: Installing Hardware Options

    Install the heaviest item first, and continue to populate the rack from the bottom to the top. To install the server in a Hewlett Packard Enterprise, Compaq-branded, Telco, or a third-party rack: Install the server and cable management arm option into the rack. See the documentation that ships with the Quick Deploy Rail System.
  • Seite 26: Installing The Operating System

    For more information, see "Keeping the system current (on page 82)." For more information on using these installation methods, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo).
  • Seite 27: Hardware Options Installation

    Front video adapter option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Depending on the model purchased, the server may look different than shown. To install the component: Connect the front video adapter to the front video connector.
  • Seite 28: Drive Options

    Connect the front video adapter to the video device. To remove the front video adapter, squeeze the top and bottom together to release the locking mechanism. Drive options The server supports up to four LFF hot-plug drives and up to eight SFF hot-plug drives. The embedded storage controller supports SATA drive installation.
  • Seite 29: Drive Installation Guidelines

    For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers.
  • Seite 30: Drive Cable Options

    Drive cable options For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Two-port SATA cable option When this cable option is installed in the eight-bay drive cage, the server supports the six-drive SATA configuration.
  • Seite 31 Attach the cable clip on top of the square silkscreen marker near the processor 1 DIMM slots. Connect the two-port SATA cable: Connect the cable to the drive sideband signal connector. Secure the cable in the cable clip. Connect the cable to the SATA storage and optical drive connectors. Route the cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane.
  • Seite 32: Mini-Sas Cable Option

    Connect the rest of the drive cables required in this drive configuration. For more information, see "Storage cabling (on page 65)." In the four-bay LFF drive cage configuration, Hewlett Packard Enterprise recommends securing the excess length of the Mini-SAS cable by using the cable clip that came with the kit: Use the two vertical dash marks in front of the fan cage to position the clip correctly, and then attach the cable clip.
  • Seite 33: Mini-Sas Y-Cable Option

    Secure the excess length of the Mini-SAS cable in the cable clip. If you intend to use an FBWC module and capacitor pack, install these options now ("Installing the FBWC module and capacitor pack" on page 36). Install the access panel (on page 17). Install the server into the rack ("Installing the server into the rack"...
  • Seite 34 Connect the common end of the Mini-SAS Y-cable to the controller option. Install the PCI riser cage (on page 18). Route the split ends of the Mini-SAS Y-cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane. Secure the Mini-SAS Y-cable using the cable clip that came with the kit: Use the two vertical dash marks in front of the fan cage to position the clip correctly, and then attach the cable clip.
  • Seite 35: Controller Options

    4 hours. During this time, the cache module functions properly but without the performance advantage of the capacitor pack. Installing a storage controller Hewlett Packard Enterprise recommends installing the storage controller option in a full-height expansion slot for better cable routing. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
  • Seite 36: Installing The Fbwc Module And Capacitor Pack

    Installing the FBWC module and capacitor pack For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up.
  • Seite 37 CAUTION: When connecting or disconnecting the capacitor pack cable, the connectors on the cache module and cable are susceptible to damage. Avoid excessive force and use caution to avoid damage to these connectors. Connect the capacitor pack cable to the cache module. If using the embedded array controller: Install the cache module on the system board.
  • Seite 38: Optical Drive Option

    Power up the server (on page 15). Optical drive option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). To install the component: Power down the server (on page 15).
  • Seite 39 Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 15). Remove the server from the rack (on page 16). Remove the optical drive blank.
  • Seite 40 Connect the optical drive cable to the optical drive. Install the optical drive into the bay, and then secure it with the screw: Four-bay LFF drive model Eight-bay SFF drive model Hardware options installation 40...
  • Seite 41: Hot-Plug Fan Module Option

    If you are installing the optical drive in an SFF drive model, connect the optical drive cable to the optical drive. Route the optical drive cable along the side of the system board, and then connect the cable to the system board: Four-bay LFF drive model Eight-bay SFF drive model...
  • Seite 42: Fan Population Guidelines

    Fan population guidelines • In a single-processor, nonredundant configuration, fans 5, 6, 7, and 8 cool the server. To enable the redundant fan mode, install a new fan in the fan bay 1. • In a dual-processor configuration, nonrendundant fan mode is not supported; all eight fans are required.
  • Seite 43: Installing A Hot-Plug Fan Module If The Server Is Installed In A Friction Rail System

    Remove the fan blank in a nonredundant configuration. Install the fan module into the fan bay by pressing down on the tabs. Install the access panel (on page 17). Slide the server back into the rack. If the fan installation was made to upgrade the server from a nonredundant to a redundant fan mode, reboot the server.
  • Seite 44 • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
  • Seite 45: Memory Options

    Install the fan module into the fan bay by pressing down on the tabs. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Install the access panel (on page 17). Install the server into the rack ("Installing the server into the rack"...
  • Seite 46: Hpe Smartmemory

    • Quad-rank PC3L-10600 (DDR3L-1333) LRDIMMs operating at up to 1333 MT/s Depending on the processor model, the number of DIMMs installed, and whether LRDIMMs, UDIMMs, or RDIMMs are installed, the memory clock speed can be reduced to 1333 or 1066 MT/s. Clock speed can also be reduced when using low-voltage DIMMs.
  • Seite 47: Dimm Identification

    E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Single-rank and dual-rank DIMMs DIMM configuration requirements are based on these classifications: •...
  • Seite 48: Memory Subsystem Architecture

    Dual-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 2-GB single-rank DIMMs, a dual-rank DIMM would be 4 GB. Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports three channels, and each channel supports two DIMM slots.
  • Seite 49: Memory Population Guidelines

    The minimum DIMM requirement to make this server bootable is one DIMM installed in slot 1-A. For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ddr3memory-configurator). Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: •...
  • Seite 50 Population order For memory configurations with a single processor or multiple processors, populate the DIMM slots sequentially in alphabetical order (A through F). For Advanced ECC mode configurations with multiple processors, populate the DIMM slots sequentially in alphabetical order (P1-A, P2-A, P1-B, P2-B and so forth) After installing the DIMMs, use RBSU ("HPE ROM-Based Setup Utility"...
  • Seite 51: Installing A Dimm

    The server supports single-processor and dual-processor operations. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Seite 52 IMPORTANT: Processor socket 1 must be populated at all times or the server does not function. In a multiprocessor configuration, to optimize system performance, Hewlett Packard Enterprise recommends balancing the total capacity of the DIMMs across the processors. To install the component: Power down the server (on page 15).
  • Seite 53 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 53...
  • Seite 54 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Seite 55 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Remove the thermal interface protective cover from the heatsink. Install the heatsink: Position the heatsink using the guide pin on the processor backplate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws.
  • Seite 56 Finish the installation by completely tightening the screws in the same sequence. Locate the fan bays 1, 2, 3, and 4. Hardware options installation 56...
  • Seite 57: Expansion Board Options

    9). For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.
  • Seite 58: Gpu Power Cable Option

    Because of the high power requirements for the card, a 750-W or higher power supply may be required. For more information, see the HPE Enterprise Configurator website (http://www.hpe.com/info/SimpleConfigurator For more information on estimation of power consumption and proper selection of components, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/hpepoweradvisor). Hardware options installation 58...
  • Seite 59 For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). To connect the cable option: Power down the server (on page 15). Remove all power: Disconnect each power cord from the power source.
  • Seite 60: Hp Trusted Platform Module

    If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact a Hewlett Packard Enterprise authorized service provider for a replacement system board and TPM board. Hardware options installation 60...
  • Seite 61: Installing The Trusted Platform Module Board

    Installing the Trusted Platform Module board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
  • Seite 62: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the PCI riser cage (on page 18). Install the access panel (on page 17). Install the server into the rack ("Installing the server into the rack"...
  • Seite 63: Redundant Hot-Plug Power Supply Option

    For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the Hewlett Packard Enterprise website (http://www.hpe.com/support/hpesc). For more information on adjusting TPM usage in BitLocker™, see the Microsoft website (http://technet.microsoft.com/en-us/library/cc732774.aspx).
  • Seite 64 Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed. Install the power supply into the bay until it clicks.
  • Seite 65: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the Hewlett Packard Enterprise website (http://www.hpe.com/info/servers). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
  • Seite 66 • Four-bay LFF drive cage connected to the SAS-enabled riser board Item Description Power cable Capacitor pack cable 560 mm Mini-SAS cable • Four-bay LFF drive cage connected to a controller in the full-height expansion slot Item Description Power cable Capacitor pack cable 800 mm Mini SAS cable for the H220 and P420 controllers 890 mm Mini-SAS cable for the H222 and P222 controllers...
  • Seite 67: Eight-Bay Sff Drive Cabling

    • Four-bay LFF drive cage connected to a controller in the low-profile expansion slot Item Description Power cable Capacitor pack cable 800 mm Mini SAS cable for the H220 and P420 controllers 890 mm Mini-SAS cable for the H222 and P222 controllers Eight-bay SFF drive cabling •...
  • Seite 68 • Eight-bay SFF drive cage connected to the SAS-enabled riser board Item Description Power cable Capacitor pack cable 560 mm Mini-SAS cable 700 mm Mini-SAS cable • Eight-bay SFF drive cage connected to the P822 controller in the full-height expansion slot Item Description Power cable...
  • Seite 69 • Eight-bay SFF drive cage connected to the P420 controller in the full-height expansion slot Item Description Power cable Capacitor pack cable 560 mm Mini-SAS cable 700 mm Mini-SAS cable • Eight-bay SFF drive cage connected to the P420 controller in low-profile expansion slot Item Description Power cable...
  • Seite 70 • Eight-bay SFF drive cage connected to the P430 controller in the full-height expansion slot Item Description Power cable Capacitor pack cable Mini-SAS Y-cable • Eight-bay SFF drive cage connected to the P430 controller in the low-profile expansion slot Item Description Power cable Capacitor pack cable...
  • Seite 71: Optical Drive Cabling

    Optical drive cabling • Optical drive cabling in the four-bay LFF drive cage • Optical drive cabling in the eight-bay SFF drive cage Cabling 71...
  • Seite 72: Gpu Power Cabling

    GPU power cabling Cabling 72...
  • Seite 73: Software And Configuration Utilities

    Hewlett Packard Enterprise product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). HPE iLO Management HPE iLO Management is a set of embedded management features supporting the complete lifecycle of the server, from initial deployment through ongoing management.
  • Seite 74: Active Health System

    The data that is collected is managed according to the Hewlett Packard Enterprise Data Privacy policy. For more information see the Hewlett Packard Enterprise website (http://www.hpe.com/info/privacy).
  • Seite 75: Intelligent Provisioning

    VMware operating systems. For specific OS support, see the Intelligent Provisioning Release Notes on the Hewlett Packard Enterprise website (http://www.hpe.com/info/intelligentprovisioning/docs). For more information about Intelligent Provisioning software, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/intelligentprovisioning/docs). For Intelligent Provisioning recovery media downloads, see the Resources tab on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo).
  • Seite 76: Hpe Insight Remote Support Software

    Available in Microsoft Windows and Linux versions, the utility helps to ensure proper system operation. For more information or to download the utility, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/InsightDiagnostics). The Insight Diagnostics Online Edition is also available in the SPP ("Service Pack for...
  • Seite 77: Scripting Toolkit For Windows And Linux

    ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet and Fibre Channel modules. For more information about HP SUM, see the product page on the Hewlett Packard Enterprise website (http://www.hpe.com/info/hpsum). To download HP SUM, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/hpsum/download).
  • Seite 78: Using Rbsu

    • Configuring memory options • Language selection For more information on RBSU, see the ROM-Based Setup Utility User Guide on the Documentation CD or the RBSU Information Library (http://www.hpe.com/info/rbsu/docs). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. •...
  • Seite 79: Boot Options

    Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following: •...
  • Seite 80: Utilities And Features

    For more information about the storage controller and its features, select the relevant controller user documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/support/SAC_UG_ProLiantServers_en). To configure arrays, see the user guide for Smart Array Controllers on the Hewlett Packard Enterprise website (http://www.hpe.com/support/CASAC_RG_en). ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS).
  • Seite 81: Automatic Server Recovery

    To locate the drivers for a particular server, go to the Hewlett Packard Enterprise website (http://www.hpe.com/support/hpesc). Under Select your HPE product, enter the product name or number and click Go. Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HPE ProLiant DL980 Servers), or panic.
  • Seite 82: Keeping The System Current

    To verify that your server is using the latest supported version and for more information about SPP, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). To locate the drivers for a particular server, go to the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc). Under Select your HPE product, enter the product name or number and click Go.
  • Seite 83: Operating Systems And Virtualization Software Support For Proliant Servers

    Hewlett Packard Enterprise resolves the problem according to service level commitments. If the reported incident is related to a Hewlett Packard Enterprise software product or a supported third-party software product and cannot be resolved by applying known fixes, Hewlett Packard Enterprise contacts the third-party vendor and creates a problem incident on your behalf.
  • Seite 84: Troubleshooting

    Troubleshooting Troubleshooting resources The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...
  • Seite 85: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Seite 86 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement 86...
  • Seite 87: Warranty And Regulatory Information

    Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts). Belarus Kazakhstan Russia marking Manufacturer and Local Representative Information Manufacturer information: Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.
  • Seite 88: Turkey Rohs Material Content Declaration

    • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...
  • Seite 89: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Seite 90: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to 140°F) Non-operating Relative humidity (non-condensing) 10% to 90% Operating, maximum wet bulb temperature of 28°C (82.4°F) 5% to 95% Non-operating, maximum wet bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level.
  • Seite 91: Hpe 460 W Cs Gold Hot-Plug Power Supply (92% Efficiency)

    HPE 460 W CS Gold Hot-plug Power Supply (92% efficiency) Specification Value — Input requirements 100 V AC to 240 V AC Rated input voltage 50 Hz to 60 Hz Rated input frequency 6 A to 3 A Rated input current 526 W at 100 V AC input Rated input power 505 W at 200 V AC input...
  • Seite 92: Hpe 750 W Cs Platinum Plus Hot-Plug Power Supply (94% Efficiency)

    — Power supply output 750 W at 100 V to 120 V AC input Rated steady-state power 750 W at 200 V to 240 V AC input 750 W at 100 V to 120 V AC input Maximum peak power 750 W at 200 V to 240 V AC input HPE 750 W CS Platinum Plus Hot-plug Power Supply (94% efficiency)
  • Seite 93: Hpe 750 W Cs -48 V Dc Hot-Plug Power Supply (94% Efficiency)

    HPE 750 W CS -48 V DC Hot-plug Power Supply (94% efficiency) Specification Value — Input requirements -36 V DC to -72 V DC Rated input voltage -48 V DC nominal input 23 A at -36 V DC input Rated input current 17 A at -48 V DC input, nominal input 11 A at -72 V DC input...
  • Seite 94: Hot-Plug Power Supply Calculations

    1200 W at 200 V to 240 V AC input Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/poweradvisor/online). Specifications 94...
  • Seite 95: Support And Other Resources

    Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page (http://www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites •...
  • Seite 96: Customer Self Repair

    CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In cases where it is required to return the defective part to Hewlett Packard Enterprise, you must ship the defective part back to Hewlett Packard Enterprise within a defined period of time, normally five (5) business days.
  • Seite 97 (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente per la sostituzione.
  • Seite 98 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Seite 99 NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes.
  • Seite 100 OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
  • Seite 101 Support and other resources 101...
  • Seite 102 Support and other resources 102...
  • Seite 103: Remote Support

    It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
  • Seite 104: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility AHCI Advanced Host Controller Interface Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair DDDC Double Device Data Correction double data rate DIMMs per channel electromagnetic interference FBWC flash-backed write cache graphics processing unit Acronyms and abbreviations 104...
  • Seite 105 HP SUM HP Smart Update Manager HPE CS HPE Common Slot (power supply) HPE SIM HPE Systems Insight Manager HPE SSA HPE Smart Storage Administrator International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization large form factor LRDIMM load reduced dual in-line memory module low voltage (DIMM voltage)
  • Seite 106 PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack RoHS Restriction of Hazardous Substances serial attached SCSI SATA serial ATA Secure Digital SDDC Single Device Data Correction SELV...
  • Seite 107 standard (DIMM voltage) TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification universal serial bus Virtual Connect Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 107...
  • Seite 108: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.
  • Seite 109: Index

    7 front video adapter 27 components, system board 9 configuration of system 73 configuring AMP modes 79 contacting Hewlett Packard Enterprise 95 GPU power cabling 58, 72 controller options 35 grounding methods 89 crash dump analysis 11...
  • Seite 110 95 memory, Advanced ECC 48, 79 Hewlett Packard Enterprise contact information 95 memory, configuration requirements 49 Hewlett Packard Enterprise Support Center 83 memory, lockstep 49, 50 Hewlett Packard Enterprise Technical Support 83, memory, online spare 79 Mini-SAS cabling 32, 65...
  • Seite 111 77 SD card slot 9 warnings 24 security bezel 27 warranty information 87 security bezel, removing 17 website, Hewlett Packard Enterprise 95 serial number 79 weight 90 serial number/iLO information pull tab 6 Server mode 73 server options, installing 27...

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