STIEBEL ELTRON DCE 11/13 Bedienung Und Installation Seite 29

INSTALLATION
Troubleshooting
Indication options for LED diagnostic traffic light
Troubleshooting
Diagnostic traffic Fault
light
No LED illuminates No hot water.
Green LED flashing The appliance does not start.
The DHW flow rate is too low.
No warm water when flow rate is higher
than starting flow rate.
Flashing green LED, The set temperature is not achieved.
flashing yellow LED
(not in all cases) The set temperature is not achieved.
Green LED flashing, The set temperature is not achieved.
yellow LED perma-
nently on
No warm water when flow rate is higher
than starting flow rate.
Set temperature is not achieved.
Green LED flashing, No hot water.
red LED flashing fast
The appliance does not respond to the
wireless remote control; "Con" appears
on the display of the wireless remote
control.
Green LED flashing, No hot water.
red LED permanently
on
Required temperature > 55 °C is not
reached.
The heater switches off.
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Indication options for diagnostic traffic light (LED)
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Cause
The fuse/MCB in the fuse box has blown/re-
sponded.
The PCB is faulty.
The shower head / aerators are scaled up.
The strainer in the appliance is dirty.
Flow sensor DFE is faulty.
The appliance is at its output limit.
One phase down.
The set value transducer or the connecting cable
is faulty. The connecting cable is not plugged in.
Anti-scalding protection is activated.
The heating system is faulty.
The PCB is faulty.
The outlet detector is faulty.
The appliance is scaled up.
The wireless remote control is not registered.
The connecting cable of the wireless remote
control is not plugged in.
The safety switch has tripped.
Fault in the electronic safety equipment.
The inlet sensor or the connecting cable is
faulty.
There is a short circuit in the outlet sensor or the
connecting cable.
The PCB is faulty.
The cold water inlet temperature exceeds 55 °C. Reduce the cold water inlet temperature to the
The air detector senses air in the water. Heating
output cuts out temporarily.
Red Illuminates in the event of a fault
Yellow Illuminates during heating operation
Green Flashing: Appliance is supplied with
mains power
Remedy
Check the fuse/MCB in your fuse box/distribution
panel.
Replace the appliance.
Descale or if necessary replace the shower
head / aerators.
Clean the strainer.
Replace the appliance.
Reduce the flow rate. Install the flow limiter.
Check the flow limiter.
Check the fuse/MCB in your fuse box/distribution
panel.
Plug in the connecting cable; replace the set
value transducer if required.
Deactivate the anti-scalding protection.
Check the resistance of the heating system and
replace the appliance if required.
Replace the appliance.
Check the connection and replace the outlet de-
tector if required.
Replace the appliance.
Register the wireless remote control (see
chapter „Installation / Troubleshooting / Re-
gistering / deregistering the wireless remote
control".
Plug in the connecting cable (see chapter "In-
stallation / Troubleshooting").
Remove the cause of the fault.
Protect the heating system against overheating
by opening a draw-off valve downstream of the
appliance for one minute. This cools down the
heating system. Activate the safety switch by
pressing the pushbutton on the safety switch
(see also chapter "Installation / Commission-
ing").
Replace the appliance.
Check the connection and replace the inlet sen-
sor if required.
Check the connection and replace the outlet sen-
sor if required.
Replace the appliance.
appliance.
The appliance restarts after one minute.
DCE 11/13| DCE 11/13 RC| DCE 11/13 H | 29