M Warranty - schellenberg Smart DRIVE 10 Premium Handbuch

M WARRANTY

Dear customer,
dear customer, thank you very much that you have deci-
ded to purchase a SCHELLENBERG product. all of our
products are tested and subjected to the scrutiny of the
Schellenberg quality assurance. The statutory warranty
period is 24 months from the date of purchase in all EU
countries. The statutory warranty / guarantee conditions of
the respective country apply outside the EU.
In case of a warranty case at our discretion we will repair
the product, or exchange it for an equivalent SCHELLEN-
BERG product. The warranty period is not extended by
the replacement or repair of the product! A condition for a
warranty claim processing is the presentation of the original
sales receipt. When shipping the product please include a
copy of the original sales receipt and a description of the
occurred defect.
The following are excepted from the warranty:
use-related, normal wear and tear
improper installation, connection, operation or treatment
acts of God or other external influences
improper maintenance or repairs by third parties
technical modifications by third parties
We wish to point out explicitly that electrical work may
only be carried out by qualified and authorised elec-
tricians! Replaced units shall become our property. Any
claims to compensatory damages are hereby excluded un-
less they are due to malice aforethought or gross negligen-
ce on the part of the manufacturer. No claims going beyond
this on the basis of warranty obligations will be entertained.
Replacement or repair of the device will not extend the
warranty period! The period of warranty is not extended as
a result of replacement or repair of the device! If you need
to make a claim under warranty or need spare parts then
please contact the dealer who sold you the product.
Terms and conditions of the additional motor
warranty for the garage door drives:
This manufacturer warranty is valid for the end purchaser
of the device (customer). Legal claims of the customer or
claims of the customer against the seller / dealer of the de-
vice are consequently neither excluded nor restricted.
The warranty period for the drive motor is
- Smart DRIVE 10 PREMIUM, 4 years = 48 months
- Smart DRIVE 14, PREMIUM 6 years = 72 months
from the date of purchase of the device by the original
customer.
The warranty relates solely to the electric motor as an
individual component of the garage door drive not exhibiting
any defects in material or workmanship. It does not relate to
any other mechanical or electrical components that are also
connected to the electric motor within the product.
During the period of warranty devices that show a defect of
the type described above will at the sole choice of Schellen-
berg either be repaired or else the entire garage door drive
or parts of it will be replaced. Any replaced parts or equip-
ment will become the property of Schellenberg.
The warranty will neither be extended nor renewed for
repaired or replaced devices.
This warranty does not apply if the defect is caused by one
of the following causes.
a) The garage door drive is not suitable for the garage door
to be operated. Taking into account the operating instruc-
tions of the door manufacturer.
b) The maintenance and operating instructions of the door
manufacturer were not followed.
c) The maintenance and service instructions of the drive
manufacturer (e.g. safety switch-off test etc.) have not
been followed.
In order for claims made under warranty to be valid the
customer report the defect or fault to Schellenberg within a
period of 10 days of becoming aware of the defect. To do
this, a legible and unmodified receipt from the seller/dealer
or from Schellenberg must be sent in as proof of purchase.
Schellenberg is not liable under this warranty for collateral
damage, consequential damage or direct damage, costs or
expenses. Statements going beyond this warranty declara-
tion and made in oral form or in writing without the approval
of Schellenberg shall be invalid. Any changes made to this
warranty shall likewise require the prior written approval of
Schellenberg.
We hope that you will enjoy using the product that you have
bought.
The team from Schellenberg
37
GB