Troubleshooting
Problem
Device cannot be switched on.
No playback of files or a certain
file is not played back.
The computer does not
recognize the multimedia player
or the accumulator is not
charging.
The multimedia player turns off
on its own.
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Solution
• Is the accumulator empty? Charge it as described in
the chapter "Charge accumulator".
• Check the "HOLD" slider.
• Is the multimedia player connected with a computer
via USB? Playback is not possible then. First sepa-
rate the device from the computer.
• The file cannot be played back or displayed because
the multimedia player does not support this format.
• Use a USB port that can provide a current of 500mA.
This is e.g. the USB port of a computer or a USB hub
with an inherent power supply.
• Some notebooks cannot provide power supply on
the USB port. Use an external USB hub with its own
power supply unit or the enclosed power pack in this
case.
• Is the accumulator empty?
• Check the settings for automatic shutoff. The
multimedia player can turn off automatically if no
buttons are pushed and no files are played back to
save energy.
Operating Instructions
English