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12 WARRANTY & DISPOSAL
Warranty
INSTAR offers a 2-year warranty on its products. During this period you can send in
your camera for a free repair (shipping the defective hardware to INSTAR will be paid
by the buyer). This excludes cameras installed with custom-made or 3rd party Firmware
and WebUIs which have not been approved by INSTAR. The warranty is only for hard-
ware parts of the camera.
If you are contacting our service team please keep your model and serial number ready.
If you want to send your camera for repair, please use the RMA form that came with
your camera. You can also download it from our website
INSTAR Service Team.
You can find your INSTAR SERVICE CENTER at the following destination:
Company:
INSTAR Deutschland GmbH
Raiffeisenstraße 12
65510 Hünstetten Bechtheim
Germany
WE WILL HELP YOU ANY TIME AFTER YOUR PURCHASE!
Disposal of old electrical appliances
The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE), requires that old household electrical appliances must not be disposed of in
the normal unsorted municipal waste stream. Old appliances must be collected sepa-
rately in order to optimize the recovery and recycling of the materials they contain and
reduce the impact on human health and the environment. The crossed out "wheeled
bin" symbols on the product reminds you of your obligation, that when you dispose
of the appliance it must be separately collected. Consumers should contact their local
authority or retailer for information concerning the correct disposal of their old appli-
ance.
Hotline: +49 6438 9198 992
(Mo - Fr, 8 – 14 o' c lock GMT+1)
Website:
www.instar.de
Email:
support@instar.de
32-
EN
www.instar.de
or contact the