Topcom Warranty; Warranty Period; Warranty Handling; Warranty Exclusions - Topcom Webtalker 5000 skype Bedienungsanleitung

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TOPCOM WARRANTY

13.1 Warranty period

The Topcom units have a 24-month warranty period. The warranty period starts on
the day the new unit is purchased.
Consumables or defects causing a negligible effect on operation or value of the
equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on
which the date of purchase and the unit-model are indicated.

13.2 Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a valid
purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially
appointed service centre will repair any defects caused by material or manufacturing
faults free of charge.
Topcom will at its discretion fulfill its warranty obligations by either repairing or
exchanging the faulty units or parts of the faulty units. In case of replacement, colour
and model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The
warranty period is not extended if the unit is exchanged or repaired by Topcom or its
appointed service centres.

13.3 Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting
from use of non-original parts or accessories not recommended by Topcom are not
covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning,
water and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed,
removed or rendered illegible.
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