Troubleshooting - Sygonix 751989 Bedienungsanleitung

12. Troubleshooting

Problem
The digital recorder does not
start when the mains adapter is
connected.
The digital recorder continually
restarts automatically.
The digital recorder crashes dur-
ing recording or playback.
The mouse does not work
The recording function does not
work properly
The display device image is black/
white instead of coloured.
No image on the screen
No clear image
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Solution
- Make sure that the mains adapter is connected to the
power supply.
- Ensure that the digital recorder is switched on.
- Make sure that the hard disks are supplied with power and
that the connection plugs are connected properly.
- Disconnect all cameras, audio connections and sensors
from the digital recorder and check if the digital recorder
will restart again on its own. If this does not remove the
problem, remove the installed hard disk and check its
function. A defective hard disk may be responsible for this
problem.
- Check the function of the installed hard disk. A defective
hard disk may be responsible for this problem.
- If you are using another mouse than the one supplied with
the product, it may not be supported. Wireless mice are
generally not supported. We recommend using only the
included mouse
- Check the correct hard disk connections.
- Ensure that the hard disk was formatted by the digital
recorder.
- Check the system settings
- Check that the correct video format is set: NTSC, PAL.
Usual for Europe and Australia = PAL.
- Most cameras switch to black and white playback if the
recording was made at night. Please note the operating
instructions of your camera.
- Check that the screen is supplied with power.
- Check the image settings, in particular the screen's bright-
ness settings.
- Check the AV connection line between the digital recorder
and the screen.
- Ensure that there are no interferences due to other
devices.
- Check the video connection lines
- Check the camera for proper function and/or dirt on the
camera lens.