Table 1: Troubleshooting
Problem
No sound/weak
sound
Feedback
(whistling)
Sound is
distorted or
intermittent
Sound processor
repeatedly
falls off
Persistent skin
irritation
Sound
processor does
not work
Cochlear Baha Attract System user manual part B
Cause
Weak or dead battery.
Volume too low.
Magnet is too weak.
Hat, glasses or other object in
contact with sound processor.
Battery door in wrong position.
Too high volume.
Weak battery.
Magnet is too weak.
Magnet is too strong.
Sound processor not turned on.
Battery door is not completely
closed.
Dead battery.
Battery inserted wrong way.
Key lock is activated.
Possible Solution
Replace battery.
Turn up volume.
Contact your hearing care
professional.
Relocate or remove the object.
Close battery door.
Decrease volume.
Replace battery.
Contact your hearing care
professional.
Contact your hearing care
professional.
Turn on sound processor.
Gently close the battery door
completely.
Replace battery.
Make sure the battery is inserted
correctly.
Deactivate key lock.
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