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4.
The warranty period is usually 5 years (12 months for batteries/
rechargeable batteries) and starts from the date of purchase of the
product. The date on the original purchase receipt is decisive. War-
ranty claims must be made immediately after becoming aware of
them. The assertion of warranty claims after expiry of the warranty
period is excluded. The repair or replacement of the product does
not result in an extension of the warranty period, nor does this ser-
vice initiate a new warranty period for the product or for any in-
stalled spare parts. This also applies when using an on-site service.
The product concerned is to be cleaned and returned to the service
centre together with a copy of the purchase receipt, which must in-
clude the date of purchase and the product designation. If a product
is sent in incomplete without the complete scope of delivery, the
missing accessories will be charged / deducted in value if the prod-
uct is exchanged or in the event of a refund. Partially or completely
dismantled products cannot be accepted as a warranty claim. In the
event of an unjustified complaint or if outside the warranty period,
the purchaser shall generally bear the transport costs and the
transport risk. Please report a warranty claim in advance to the
service centre (see below). It is generally agreed upon that the
defective product will be returned to the service address given be-
low with a brief description of the fault by organised return or, in the
case of repair outside the warranty period, with sufficient postage,
taking the appropriate packaging and shipping guidelines into ac-
count. Please note that your product (depending on the model)
will be free of all operating materials when returned for safety
reasons. The product sent to our service centre must be packaged
in such a way that damage to the product under complaint is avoid-
ed during transport. After successful repair / replacement, we will
send the product back to you free of charge. If products cannot be
repaired or replaced, a sum up to the purchase price of the defec-
tive product may be refunded at our own discretion, taking into ac-
count any deduction for wear and tear. These warranties are only
for the benefit of the original private purchaser and cannot be as-
signed or transferred.
5.
Extension of the warranty period to 10 years: Scheppach offers
an additional warranty extension of 5 years on products of the
Scheppach 20V series. Thus, the warranty period for these
30 | GB
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