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Troubleshooting
The vacuum cleaner does not operate, or stops while the vacuum cleaner is running. The suction power is weak. The rotary brush does not rotate.
The safeguard might be operating. Release the safeguard with the following instructions.
Suction power of the vacuum cleaner becomes weak
or stops while the vacuum cleaner is running.
To prevent the vacuum motor or the battery
from overheating, the vacuum cleaner might
sometimes automatically enter safe mode, in
which the vacuum cleaner
runs with less electricity
and reduced suction
power.
The filter indicator is blinking
(about two times per second).
Dust and
Operation
debris
while
clogged in
blocking
clean filter or
the inlet
sponge filter
If the vacuum cleaner continues to operate further, it stops automatically.
Press the
Empty the dust
case or maintain
the dust case or
filters.
→
(P.EN-26~EN-30,
EN-33~EN-34)
The safeguard is released after 5 to 60 minutes, and you can use
Filter indicator is off, or
the battery indicator is
blinking slowly (about
once per two seconds).
The
The vacuum
battery is
cleaner
hot
motor is hot
button of the vacuum cleaner to stop operation.
Remove the
Let the vacuum
cleaner cool
object that is
down.
blocking the
(It might take
inlet.
some time
before the
vacuum cleaner
cools down.)
the cleaner normally.
Before requesting for repair
Check the following points again
The rotary brush of the power head or
mini power brush stops.
If the vacuum cleaner is continuously
operated in a state where there is a lot of
resistance to the rotary brush, the rotation of
the rotary brush stops automatically to
prevent the motor from overheating.
The filter indicator is blinking
Filter indicator is off.
(about two times per second).
Dust and debris
Operation
Foreign
while
substance
clogged in
blocking
stuck in
clean filter or
the inlet
vacuum
sponge filter
cleaner
Remove the
foreign
substance
from the rotary
→
brush
(P.EN-35~EN-36)
Power head
pressed
against the
area to clean
Do not firmly
press the power
head against the
floor or carpet.
EN-39
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