Customer Service; Warranty; Accessories And Spare Parts . En - Kärcher HDS-E 8/16-4M 24kW Originalbetriebsanleitung

Device leaks, water drips from the
bottom of the device
– Pump leaky
Note: 3 drops/minute are allowed.
 With stronger leak, have device
checked by customer service.
Note: Condensate can cause increased
drop generation on the appliance.
Device turns on and off while hand
spray gun is closed
– Leak in the high pressure system
 Check high pressure system and con-
nections for tightness.
Device is not sucking in detergent
 Leave the appliance running with open
detergent dosing valve and closed wa-
ter supply, until the boiler is sucked
empty and the pressure falls to "0".
 Open the water supply again.
If the pump still is not sucking in any deter-
gent, it could be because of the following
reasons:
– Filter in the detergent suck hose dirty
 Clean filter.
– Backflow valve stuck
 Remove the detergent hose and loosen
the backflow valve using a blunt object.
Boiler does not heat up
– System care bottle empty.
 Replace the system care bottle.
– Water shortage
 Check water supply, check connec-
tions.
– Heater defective.
 Inform Customer Service
Set temperature is not achieved
while using hot water
– Working pressure/flow rate to high
 Reduce working pressure/flow quantity
at the pressure/volume regulator in the
pump unit.

Customer Service

If malfunction can not be fixed, the de-
vice must be checked by customer ser-
vice.
The warranty terms published by our com-
petent sales company are applicable in
each country. We will repair potential fail-
ures of the appliance within the warranty
period free of charge, provided that such
failure is caused by faulty material or de-
fects in fabrication.
Accessories and Spare Parts
– Only use accessories and spare parts
which have been approved by the man-
ufacturer. The exclusive use of original
accessories and original spare parts
ensures that the appliance can be oper-
ated safely and trouble free.
– At the end of the operating instructions
you will find a selected list of spare parts
that are often required.
– For additional information about spare
parts, please go to the Service section
at www.kaercher.com.
– 10
EN

Warranty

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