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  • DEUTSCH, seite 131
7.1
General terms and conditions of delivery
Poolstar guarantees the original owner against material defects and manufacturing defects of
Poolex heat pump O'Spa for a period of two (2) years.
The warranty enters into force on the first billing date.
This warranty does not apply to the following situations:
Malfunction or damage resulting from installation, use or repair that does not comply with
the safety instructions.
Malfunction or damage deriving from an unsuitable chemical environment of the swimming
pool.
Malfunction or damage resulting from conditions unsuitable for the intended use of the
device.
Damage resulting from negligence, accident, or force majeure.
Malfunction or damage deriving from the use of unauthorized accessories.
Repairs undertaken during the warranty period must be approved before being carried out by a
qualified technician. This warranty is void in the event of repairs to the device made by individuals
which have not been authorised by Poolstar.
The parts under warranty shall be replaced or repaired at the discretion of Poolstar. Faulty parts
must be returned to us during the warranty period in order to be covered. The warranty does not
cover unauthorized labor or replacement costs. Delivery costs for returning the faulty part are not
covered by the warranty.
A question? A problem? Or simply register your
https://assistance.poolstar.fr/
Thank you for you trust and support. Happy bathing!
Your personal information is processed in accordance with the French Data Protection Act
28 |
EN

7. Warranty

Dear customer,
warranty, find us on our website:
of 06 January 1978 and will not be shared with 3rd parties.

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