Heatscope TUNE Installations- Und Gebrachsanleitung Seite 30

guarantee CertiFiCate and Conditions
In addition to the purchaser's entitlement to make statutory warranty claims against the sel-
ler, and without limiting this entitlement, HEATSCOPE
claims in accordance with the following warranty conditions for new devices:
I. Duration and start of the warranty
1. The warranty is granted for the following period:
a) 10 years for infrared heaters and infrared towel heater,
when used as intended.
b) 2 years for products such as electronic controllers, thermostats and relays,
EN
when used as intended.
2. The warranty period starts from the date stated on the purchase invoice for the device.
Warranty services and replacement parts provided under the warranty shall not prolong
the warranty period.
II. Warranty conditions
1. The device was purchased through the authorised dealer or directly from HEATSCOPE
in an EU country, Switzerland or Norway.
2. The proof of warranty (purchase invoice) is provided on request.
III. Content and scope of the warranty
1. Device defects are to be rectified free of charge within a reasonable period, with either
repair or replacement of the relevant parts. HEATSCOPE
associated with this, such as transport, travel, disassembly and installation costs. Parts
or devices removed during replacement shall become the property of HEATSCOPE
2. The warranty does not cover any other claims for damages against HEATSCOPE
there is wilful intent or gross negligence on the part of the approved customer service
provider commissioned by HEATSCOPE
IV. Limitations of warranty
The warranty does not cover defects or faults that are caused by:
1. Improper installation, e.g. failure to observe the applicable safety regulations or the
written instructions for use, installation and mounting
2. Improper use or inappropriate operation or loads
3. External factors, such as transport damage, damage due to shock or impact, damage
caused by weather or other natural phenomena
4. Repairs or modifications performed by customer service staff who have not been trained
and approved for this service work by HEATSCOPE
5. Glass breakage
6. Current and voltage fluctuations that exceed or fall below the tolerance limits specified
by the manufacturer
7. Non-compliance with maintenance and cleaning work as specified in the
instructions for use
V. Data protection
Personal data is used only for the purposes of order processing and to deal with
any matters relating to the warranty, and in compliance with general data protection
regulations.
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grants the purchaser the right to make
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will not cover the expenses
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, unless
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