Atag HI21471 Gebrauchsanweisung Seite 110

Error code Symptom
U400 U 400 appears on
display with continuous
sound tone.
E2 E2 appears on display.
Er03 Er03 appears on
display.
E7 E7 appears on display
after doing the Wi-Fi
connection setup.
E65 E65 appears on
display, together with
Hestan Cue is blinking
E66 E66 appears on
display, together with
Hestan Cue is blinking.
E67 E67 appears on
display, together with
Hestan Cue key is
blinking.
E8 E8 appears on display
Zone stops unintended
and residual heat
indicator is shown
NOTE!
In case of other error codes: please write down the error code and contact the service department.
Possible cause
Voltage of the mains is too
high.
Empty pan was heated on
the cooking zone.
One of the controls is
pressed to long. Or there is
water, dirt or a pan on the
controls.
Connection Setup failed.
Non-Celsius°Cooking
cookware is not supported
Celsius°Cooking cookware
was not found (empty
battery, out of range, etc.).
Celsius°Cooking cookware
missing.
Ventilator is blocked (eg
possible by item in the
drawer)
Zone is overheated
Troubleshooting
Solution
Connect the appliance in
accordance to rating plate
and instructions.
Wait for cooking zone to cool
down or fill the pan with
foodstuff.
Clean the control panel.
Retry connecting the
appliance to your network.
Make sure that new devices
may connect to it (e.g.
MAC-address filtering is
deactivated).
Use Celsius°Cooking
cookware
Replace battery - check the
status with the Hestan App
when unsure.
If handle cap is mounted
correctly; Replace battery -
check the status with the
Hestan App when unsure.
Unblock the ventilator;
disconnect appliance from
main voltage for 10 sec
After the hob has cooled
down, cooking can be
continued
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