Troubleshooting; Cleaning - Medion E62474 Bedienungsanleitung

10. Troubleshooting

If the device stops working properly, please refer to the troubleshooting table
shown below to see if you can resolve the problem yourself.
Never attempt to repair the device yourself. If a repair is necessary, please contact
our Service Centre.
Fault
Device cannot be
switched on or
switches off auto-
matically
No sound.
Sound inter-
ference during
hands-free calls

11. Cleaning

 Switch the headphones off and unplug the USB cable if it is plugged in.
 Use a dry, soft cloth to clean the headphones.
 Avoid the use of chemical solutions and cleaning products because these may
damage the device surface and/or markings.
42
Possible cause
Low battery
charge level
Connection fault
Volume set too
low
Excessive back-
ground noise
Audio output de-
vice out of range
of headphones
Volume set too
high
Corrective action
 Charge the headphone battery.
 Pair your audio output device with
the headphones again.
 Check that the audio cable is
plugged in properly.
 Check the volume settings on the
headphones and your audio output
device.
 Move to a quieter location.
 Move closer to the audio output de-
vice.
 Turn down the volume on your au-
dio output device.