Ordering Spare Parts; Not Covered - Barbecook SPRING 3212 Benutzerhandbuch

• Never store a gas bottle where it can become excessively
warm (such as in a car, on a boat, etc.).
• Never store your gas bottle or spare gas bottle in the
cabinet of your appliance.
• Never store your spare gas bottle in the vicinity of a gas
appliance that is in use.
• Always store gas bottles outside of the reach of children.
• Always store and transport gas bottles upright.

11.7. Ordering spare parts

Parts that are exposed to fire or intense heat will need to be
replaced from time to time.
How to order spare parts:
1. There is a list of all reference numbers under the exploded
drawings in the second part of this guide and at www.
barbecook.com.
If you have registered your appliance online, the
correct list will automatically appear.
2. Order the spare part via your point of sale. You can order
parts that are both within and outside of the warranty.
12. WARRANTY
12.1. Covered
Your appliance has a two-year warranty, starting from the date
of purchase. This warranty covers all manufacturing defects,
provided that:
• You have used, assembled, and maintained your appliance
according to the instructions in this guide. Damage
resulting from misuse, incorrect assembly, or improper
maintenance is not regarded as a manufacturing defect.
• You can present the receipt and the unique serial number of
your appliance. This serial number consists of 16 digits. You
will find this number:
• On the cover of this guide.
• On the packaging that came with your appliance.
• On the inside of the lower front panel.
• The warranty only applies to personal use.
14. RECTIFYING PROBLEMS
Problem
Insufficient heat
Too hot and/or flare-ups
Heat not evenly distributed
over grill surface
Yellow flames
Incomplete flame
Potential causes
• Gas supply not open
• Venturi tubes not situated above the
openings of the gas valves
• Burner openings blocked
• Gas bottle (almost) empty
• Pressure regulator not correctly connected
to bottle and/or hose
• Food too fatty
• Fat drain openings blocked,
fat in bowl, and/or on burners
• Temperature too high
• Some difference in heat is normal, see
"1.7 Using the heat efficiently" and "10.6
Using the heat zones". Potential causes of
considerable differences in heat:
• Appliance not pre-heated
• Burners or venturi tubes blocked
• Salt on burners
• Appliance connected to butane
• Burner blocked, pierced, or corroded
www.barbecook.com
• The Barbecook quality department will confirm that the
parts are defective and that they proved defective under
normal use, correct assembly, and proper maintenance.
• If one of these conditions is not fulfilled, you are not
covered by the warranty. In all cases, the warranty is limited
to the repair or replacement of defective parts.

12.2. Not covered

The following damage and defects are not covered by the
warranty:
• Normal wear and tear (rust, deformation, discoloration, etc.)
of parts that are directly exposed to fire or intense heat.
These parts will need to be replaced from time to time.
• Visual irregularities that are inherent to the manufacturing
process. These irregularities are not regarded as
manufacturing defects.
• All damage caused by inadequate maintenance, improper
storage, incorrect assembly, or modifications made to the
pre-assembled parts.
• All damage caused by the misuse of the appliance (not
using it according to the instructions in this guide, using it
for commercial purposes, etc.).
• All consequential damage caused by careless or non-
compliant use of the appliance.
• Rust or discoloration as a result of external factors, use of
aggressive cleaning agents, exposure to chlorine etc. This
damage is not regarded as a manufacturing defect.
13. TECHNICAL INFORMATION
13.1. Type label
The type label bears all technical information for the appliance.
You will find this number:
• In the second part of this guide.
• On the inside of the lower front panel.
13.2. Diameters of the injectors
• Main burner: 1 mm
• Side burner: 0.75 mm
Solutions
• Open gas supply
• Place venturi tubes above the openings of
the gas valves
• Clean burner openings or replace burners
• Replace gas bottle
• Re-connect pressure regulator to bottle
and/or hose
• Cut off excess fat or select a lower heat for
the burners
• Clean fat drain opening, bowl, and burners
• Select a lower heat for the burners and/or
grill food indirectly
• Pre-heat appliance
• Clean burners and venturi tubes
• Clean burners
• Connect appliance to propane and use a
suitable pressure regulator
• Clean or replace burner
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