Ordering Spare Parts; Not Covered - Barbecook BILLY Bedienungsanleitung

7.4 Maintaining stainless steel, chrome
and powder coated parts
The appliance is composed of stainless steel, chrome and
powder coated parts. Each material has to be maintained
differently:
Material
Stainless steel
•
and chrome
•
•
•
•
Powder coated
•
To prevent formation of rust on stainless steel, avoid
contact with chlorine, salt and iron. We recommend not
using the appliance near the coast, near railways or near
swimming pools.
Damages caused by not following these instructions are
regarded as inadequate maintenance and are not covered
by the warranty.
Below the exploded view of your appliance (second part of the
manual), you find a list with all parts of which the appliance
is composed. This list includes a symbol that specifies the
material of each part, so you can use it to check how you have
to maintain a particular part. The parts list uses the following
symbols:
Symbol
Stainless steel
Chrome
Powder coated

7.5 Ordering spare parts

Parts that are directly exposed to fire or intense heat have to be
replaced from time to time. To order a spare part:
1. Look up the reference number of the part you need. You
find a list of all reference numbers below the exploded views
in the second part of this manual and on www.barbecook.
com.
If you registered your appliance online, you will
automatically be guided to the correct list in your
MyBarbecook account. There you have the possibility to
order your parts online.
2. Order the spare part via www.barbecook.com or at your
point of sale. Parts under warranty can only be ordered at
your point of sale.
How to maintain this material
Do not use aggressive, abrasive or
metal detergents.
Use soft detergents and let them
act on the steel.
Use a soft sponge or cloth.
Rinse thoroughly after cleaning
and dry well before storing.
Do not use sharp objects. Use soft
detergents and a soft sponge or
cloth.
Rinse thoroughly after cleaning
and dry well before storing.
Material
8 Warranty
8.1 Covered
Your appliance comes with a warranty of two years, starting from
the date of purchase. This warranty covers all manufacturing
defects, provided that:
• You used, assembled and maintained your appliance
according to the instructions in this manual. Damages
caused by misuse, incorrect assembly or inadequate
maintenance are not regarded as manufacturing defects.
• You can present the receipt and the unique serial number
of your appliance. This serial number starts with a letter,
followed by 15 digits. You can find this number:
- On this manual.
- On the packaging of the appliance.
- On the inside of a foot of the appliance.
• The Barbecook quality department confirms that the parts
are defective and that they proved defective under normal
use, correct assembly and adequate maintenance.
If one of the above conditions is not met, you cannot claim any
form of contribution. In all cases, the warranty is limited to the
repair or replacement of the defective part(s).

8.2 Not covered

The following damages and defects are not covered by the
warranty:
• Normal wear and tear (rusting, distortion, discolouration...)
of parts that are directly exposed to fire or intense heat. It is
normal to replace these parts from time to time.
• Visual irregularities that are inherent to the manufacturing
process. These irregularities are not regarded as
manufacturing defects.
• All damages caused by inadequate maintenance, incorrect
storage, improper assembly or modifications made to
pre-assembled parts.
• All consequential damages caused by careless or
non-compliant use of the appliance.
• Rust or discolouration caused by external influences, the
use of aggressive detergents, exposure to chlorine... These
damages are not regarded as manufacturing defects.
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