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page EN-36
Service
Service
Please note!
You are responsible for the condition of the appliance and its proper
use in the household.
Damage resulting from non-compliance with this manual cannot be
recognised.
In order for us to help you quickly, please tell us:
Name of appliance/accessories
Hanseatic
Battery-Operated Vacuum Cleaner
HVS165DBMC
1× dust filter inlet and sponge
1× hygiene filter
1× BP28825A lithium-ion battery
1× charging station
General customer service
Please contact your mail order company's product advice centre if you
have questions, complaints or accessory orders.
Spare parts
Customers in Germany
– Please contact Hermes Fulfilment GmbH:
Tel. (057 32) 99 66 00
Monday–Thursday 8 a.m.–3 p.m., Friday 8 a.m.–2 p.m.
Email: ersatzteilservice-eletrokleingeraete@hermes-ws.com
Customers in Austria
– Please contact your mail order company's customer service centre
or product advice centre.
Order number
61318935
48294333
15606816
29960112
68844848
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