Fault Diagnosis And Troubleshooting; Thermview Android/Ios App; App Installation; Voltcraft Thermal Camera Wb-500 Functions - VOLTCRAFT 2304480 Bedienungsanleitung

9. Fault diagnosis and troubleshooting

• If you encounter any problems while using the thermal imager, try to fix the issue according to the following table.
• If the problem persists, disconnect the power supply and contact the technical support department.
Issue
The thermal imager does not start
The thermal imager turned off
unexpectedly
There is no thermal image

10. Thermview Android/iOS app

a) App installation
1. System requirements
Android 4.0 and above (with USB OTG support)
iOS iPhone4 and above
2. Installing the Thermview app
Android: Search for "Voltcraft Thermal Camera WB-500" on the Google Play Store and install the app.
iOS: Search for "Voltcraft Thermal Camera WB-500" on the Apple App Store and install the app.
b) Voltcraft Thermal Camera WB-500 functions
1. Import pictures
• Use the USB OTG cable to download IR pictures from the thermal imager directly.
• Copy the IR pictures from a PC or SD card.
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Cause
No battery
No power
No power
The lens cap has not been removed Remove the lens cap
Solution
Insert the battery
Replace or charge the battery
Replace or charge the battery