Waste prevention, free return, disposal
Waste prevention
According to the provisions of
Directive 2008/98/EC, waste pre-
vention measures always take
priority over waste management.
For electrical and electronic de-
vices, waste prevention measures
include extending the lifespan of
defective devices through repair
and reselling used working ap-
pliances instead of disposing of
them.
Please help us reduce waste and
contact our customer service if
your product is faulty.
More information can be found in
the brochure 'Waste Prevention
Programme – of the German Go-
vernment with the Involvement of
the Federal Länder'.
Waste prevention, free return, disposal Page EN-31
Free return of old
electrical appliances
Upon purchasing a new electrical
appliance of the same type with
essentially the same function,
consumers may return an old
electrical appliance to a distribu-
tor obliged to take back old appli-
ances, at no extra cost for the con-
sumers. This option also exists
for deliveries made to a private
household. For distance selling,
the option of having old electrical
equipment collected for free ap-
plies only in the case of purchase
of new electrical equipment with
heat exchangers (e.g. refrigera-
tors, dehumidifiers), screens and
display devices with a screen sur-
face > 100 cm², and large devices
with at least one of its external
dimensions measuring more than
50 cm.
In addition, consumers may re-
turn up to three old electrical ap-
pliances of the same type to a
distributor's collection point for
free, without having to purchase
a new electrical appliance. In this
case, however, the old appliances'
external dimensions may not ex-
ceed 25 cm.