Troubleshooting - Klarstein ELBRUS 10037971 Bedienungsanleitung

TROUBLESHOOTING

Problem
The unit does not turn on.
The pebbles glow, but the flame effect
does not work.
The heating does not work, although
the appliance and the heating function
(via the mains switch, the on/off
button and the heating button) are
switched on.
The fireplace makes loud noises.
Potential cause
Make sure the power switch is in the
"I" (On) position.
Check that the drive motor is working.
Contact customer service if this is not
the case.
Switch off the device and pull the
power plug out of the socket for 5
minutes. After 5 minutes, plug the
mains plug in again and use the
appliance as usual.
When the flame effect is used, this
causes a certain noise level. The
sound is produced by a motor that
generates the flame effect. This sound
can be heard when there is no other
background noise.
Operation of the heating motor is
associated with a higher noise level.
This is due to the required air flow
when the heating function has been
switched on.
EN
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