Additional Information - SMART CX03 Bedienungsanleitung

11. Additional Information

11.1 Trouble Shooting
Before contacting your local service center, please read the tips below carefully.
If the problem persists after completing the following procedure, please contact
your local product distributor or service center for further instructions.
1. No message displayed on the front display. (The product will not switch
on.)
Check the main power cable and make sure it is plugged into a suitable power
outlet.
Check that the mains supply is switched on.
Connect the power cable to a different power outlet.
2. No picture
Make sure that the product is powered on and in operation mode. (Press the
STANDBY button)
Make sure that the AV/HDMI/YUV cable is firmly connected to the TV.
Make sure that the antenna cable is properly connected to the product.
Be sure to activate channel search.
Check the brightness level of the TV.
3. Poor picture/sound quality
Make sure there is no mobile phone or microwave oven near the product.
[Satellite] Check that your dish alignment is correct.
[Satellite] Change the satellite dish for a larger one as this will increase the
signal levels received.
[Satellite] Replace the LNB with a lower noise factor in cases where the noise
factor is too high.
[Satellite] Replace the LNB with a new one in case it is damaged or out of order.
[Satellite] Check the signal levels and adjust your antenna if the level is too low.
The signal level may be affected by weather conditions.
4. No or poor sound
Check that your AV/HDMI cable is connected correctly.
Check the volume levels of your TV set and the product.
Check if the product or TV is on mute.
Check audio type or soundtrack option. (where applicable)
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