Recycling - Fluval FX-Serie Benutzerhandbuch

QUESTIONS? If you have a problem or question about the operation of this product, please let us try to help you before
you return the product to your dealer. Most problems can be handled promptly with a phone call. Or, if you prefer,
you can contact us on our web site at www.fluvalaquatics.com. When you call (or write), please have all relevant
information, such as model number and/or part numbers available.
USA
CALL US ON OUR TOLL-FREE NUMBER:
1-800-724-2436 between 8:30 a.m. and
4:00 p.m. Eastern Standard Time.
Ask for Customer Service.
CANADA
CALL US ON OUR TOLL-FREE NUMBER:
1-800-554-2436 between 9:00 a.m. and
4:00 p.m. Eastern Standard Time.
Ask for Customer Service.
UK
Helpline Number 01977 521015.
Between 9:00 AM and 5:00 PM,
Monday to Thursday and 9:00 AM and
4:00 PM on Friday
(excluding Bank Holidays).
Ask for Customer Service.
RECYCLING: This symbol bears the selective sorting symbol for waste electrical and electronic equipment
(WEEE). This means that this product must be handled pursuant to European Directive 2012/19/EU in order
to be recycled or dismantled to minimize its impact on the environment. Check with your local Environ-
mental Agency for possible disposal instructions or take to an official council registered refuse collection
point. Electronic products not included in the selective sorting process are potentially dangerous for the
environment and human health due to the presence of hazardous substances.
Three Year Warranty
The Fluval FX4/FX6 Canister Filter is guaranteed against defects in material and workmanship under normal
aquarium usage and service for 3 years from date of purchase. Non-replaceable and non-serviceable parts
will be repaired or replaced at Hagen's discretion, free of charge, when the complete filter is returned with all
components along with a valid proof of purchase and postage paid. This warranty does not apply to any filter
that has been subject to misuse, negligence or tampering. It does not apply to filters which have been incorrectly
assembled or unsuitably maintained or where installation and maintenance instructions have not been followed
correctly. The warranty does not apply to wear and tear parts such as the impeller, impeller cover or motor seal.
No liability is assumed with respect to loss or damage to livestock or personal property irrespective of the
cause thereof. Before returning the filter under warranty terms, please ensure that all setup and maintenance
instructions have been followed. If you are in doubt, please contact your local aquatic specialist retailer for
further advice before returning the product. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.
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FOR AUTHORIZED GUARANTEE REPAIR SERVICE:
Return with dated receipt and $4.00 for postage and
handling to:
Consumer Repairs
Rolf C. Hagen (USA) Corp
305 Forbes Blvd
Mansfield, MA 02048
FOR AUTHORIZED GUARANTEE REPAIR SERVICE:
Return with dated receipt and $4.00 for postage and
handling to:
Rolf C. Hagen Inc.
Service and Repair
20500 Trans Canada Hwy
Baie d'Urfé, Québec H9X 0A2
FOR AUTHORISED WARANTY SERVICE please return
(well packaged and by registered post) to the address below
enclosing dated receipt and reason for return.
Customer Service Department
Rolf C. Hagen (UK) Ltd
California Drive, Whitwood Ind Est., Castleford
West Yorkshire WF10 5QH
FLUVAL FX4
2
3
5
1
4
7
9
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10 10
11
26
B
25
C
A
23
25
E
D
A
23
13
14
22
22
2
3
8
1
9
11
12
E
15
21
18
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19
20
16
19