What To Do If - IKEA TINAD Handbuch

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What to do if ...

Problem
The control panel is switched off, the
appliance does not work.
The inside light does not work.
The inside light flashes.
The temperature inside the
compartments is not low enough.
There is water on the bottom of the
refrigerator compartment.
Excessive amount of frost in the
freezer compartment.
The front edge of the appliance that
the door gaskets seal against is hot.
The temperature of the refrigerator
compartment is too cold.
Before contacting the After-Sales Service:
Restart the appliance to see if the fault has been remedied. If it
persists, switch the appliance off again and repeat the operation
after an hour.
If your appliance still does not work properly after carrying out
the checks listed in the troubleshooting guide and switching
the appliance on again, contact the After-sales Service, clearly
explaining the problem and specifying:
• the nature of the problem
• the model
Possible causes:
There may be an appliance power
supply problem.
The appliance could be in On/Stand by
mode.
The light may need replacing.
Malfunction of a technical component.
Door alarm active.
It is activated when the refrigerator
compartment door remains open for a
prolonged period of time.
There could be various causes (see
"Solutions").
The defrost water drain is blocked.
The door to the freezer compartment is
not closed properly.
Malfunction alarm.
The alarm indicates a fault in a
technical component.
• The set temperature is too cold.
• A large amount of fresh food may
have been placed in the freezer
compartment.
Note:
Gurgling, hissing and humming noises from the refrigerating system are normal.
Solutions:
Check that:
• there is not a power outage;
• the plug is properly inserted in the socket and any
bipolar power switch is in the correct position (this
enables the power supply to the appliance);
• the household electrical system protection devices
are efficient;
• the power cable is not broken.
Turn the appliance on by briefly pressing the button
(see On/Stand-by function).
Disconnect the appliance from the power supply
and contact the Technical Assistance Service if you
need a replacement.
To stop the alarm, close the refrigerator door.
On reopening the door, check the light works.
Check that:
• the doors close properly;
• the appliance is not installed near a heat source;
• the set temperature is adequate;
• the circulation of air through the vents at the
bottom of the appliance is not obstructed (see
installation section).
Clean the defrosting water drain (see section
"Cleaning and Maintenance"
Check that there is nothing preventing the door
from closing properly.
• Defrost the freezer compartment.
• Make sure the appliance has been correctly
installed.
No solution is necessary.
• Try to set a less cold temperature.
• If fresh food has been placed in the freezer
compartment, wait until it has fully frozen.
• Turn off the fan (if present) following the
procedure described in the paragraph "FAN".
• the type and serial number of the appliance
(given on the rating plate)
• the Service number (the number after the word SERVICE on the
rating plate inside the appliance).
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