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What to do if...

Problem
The control panel is off
and/or the appliance
does not operate
The inside light does not
work.
The temperature inside
the compartments is not
cold enough.
There is water
at the bottom of
the refrigerator
compartment
The front edge of the
appliance is hot at the
door seal edge.
The inside light flashes
Note: Gurgling, hissing and humming noises from the refrigerating system are normal.
Possible causes:
There might be a problem
with the electric power
supply to the appliance.
The lamp might need
replacing.
There may be several
causes (see "Solutions")
The defrost water drain is
obstructed.
This is not a fault. It is
part of the design to
prevent the formation of
condensation.
"Door open" alarm
active.
It is activated when
the refrigerator
compartment door
remains open for a
prolonged period of
time.
Solutions:
Check that:
• there isn't a power supply failure
• the power plug is correctly inserted in
the power socket and the two-pole
switch, if present, is in the correct
position (on)
• the electric circuit safety devices
installed in the house are fully
functional
• the power supply cable is not broken
Disconnect the appliance from the
electric power supply, check the lamp
and replace with a new one if necessary
(see "Daily use").
Check that:
• the doors are closed correctly
• the appliance is not placed near a
heat source
• the temperature set is appropriate
• air circulation through the ventilation
grills at the bottom of the appliance is
not obstructed
Clean the defrost water drain hole (see
"Cleaning and maintenance").
No solution is necessary.
To stop the alarm, close the
refrigerator door.
On reopening the door, check the
light works
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