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Troubleshooting
In order for the setting to take effect, you must exit all applications, switch off the UA-700, then turn it
back on again. (1. Sample rate select switch (p. 125))
• Is it possible that the UA-700's Master volume has been placed at 0 (turned fully
counterclockwise)?
• The UA-700's Sampling frequency select switch may have been set to "96 kHz REC".
With this setting, only recording is possible. Sound from the computer cannot be played back.
• Have you specified the audio and MIDI data output destination for your operating system?
You must specify the UA-700 as the audio data output destination for your computer.For details on
how to make this setting, refer to Settings and checking.
(Windows, Settings and checking (p. 33)/ Macintosh, OMS settings (p. 41), FreeMIDI settings (p. 45))
• In your playback software, have you specified the audio data output destination?
For some software, such as Cool Edit Pro LE, you will need to specify the UA-700 as the output
destination for audio data. For details on the procedure for making settings, refer to the owner's
manual for your software.
• Are you running multiple applications?
If multiple applications are running simultaneously, an error message may appear. If this occurs, click
[OK] and exit the other applications.
Even if an application window is closed, it is still running if it appears in the taskbar. Be sure to exit
unneeded applications displayed.
• Was the driver installed correctly?
In order for you to play back audio data via the UA-700, the driver must be installed. For installation and
settings, refer to "Getting Connected and Installing Drivers" (Windows, p. 14 / Macintosh, p. 39).
• Is your computer in Suspend or Sleep mode?
If so, get your computer to resume normal operation, then exit all applications that are using the
UA-700. Next, turn the UA-700's power off, then switch it on again.
• Did you plug in the USB cable, or unplug it while an application was running?
Exit all applications that are using the UA-700, and exit all applications that are using the UA-700, and
re-connect the UA-700.
• Have you selected "Game compatible device" or "Voice modem" as the output for the audio
track?
If game compatible device or voice modem (the actual name will depend on the computer you are
using) is selected for the audio track of your software, the audio track may not play back. Do not select
these devices as the port.
• Has your computer been set to enter Sleep mode?
If your computer enters Sleep mode, exit the software you are using, and then restart your computer.
We recommend that you set your computer to not use Sleep mode.
• [Standard driver mode] Are you attempting to play back an audio CD using your computer's
CD player?
If you want to play an audio CD from your computer's internal CD-ROM drive, refer to When playing
audio CDs from the computer's internal CD-ROM drive, or using the UA-700 to play game music
(Standard driver mode only) (p. 37)
• [Standard driver mode / Windows XP/2000 WDM driver] Are the volume control faders raised?
Adjust the volume of the faders as described in Volume Control setting (p. 36).
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