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TROUBLESHOOTING
Symptom
Water comes into the powder chamber
or leaks from the cap
No powder/air jet coming from the unit •
No water spray is coming from the
nozzle
Water leakage between the
handpiece and the nozzle
(unusual leak of droplets)
Water leakage between the nose
connection and handpiece
Air and/or powder is leaking from the
threads of the cap
90
Solutions
•
Check the dental unit connection
•
Check the state of the o-rings of the turbine connection
•
Connect the unit to the dental unit (be careful, the powder chamber must be empty)
•
•
Send the unit to an approved EMS repair center
Cut immediately the air input by releasing the foot pedal
•
Wait for 1-2 minutes for the system to decompress
•
Disconnect the unit from the dental unit
•
Press the foot control pedal of the dental unit
•
if no air comes out of the turbine connector, it is your dental unit that causes the problem
•
If air comes out, it is the device that causes the problem
•
Unscrew the cap above the wash-hand basin, because the powder can be ejected. A sealed apparatus, even
disconnected, can indeed remain under pressure
•
Empty the powder chamber and screw the cap back on
•
Connect the unit to the dental unit (be careful, the powder chamber must be empty)
•
Connect the handpiece to the unit
•
Press the foot control pedal of the dental unit
•
If air comes through the handpiece connector, the handpiece is blocked. Clean the handpiece
•
If no air comes out of the handpiece connector, the unit is blocked
•
Send the unit to an approved EMS repair center
•
Change the nozzle
•
Remove the nozzle and verify that a water jet comes out from the handpiece
•
•
Check the position of the nozzle and its position on the handpiece
•
Change the nozzle
•
Check for residues between the nozzle and the handpiece
•
Check that nothing affects the alignment of the nozzle
•
•
Check the O-rings on the nose connection of the device, replace them if necessary
•
Change the handpiece
•
•
Check the seal and the cleanliness of the thread on the powder chamber and on the cap
•
Replace the seal or the cap if necessary
•
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