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In case the products delivered are not free from defects in material or
workmanship, MAS Elektronik AG has the right to either repair or
replace the defective product at its choice. MAS Elektronik AG
manufactures and repairs goods using components which are new or
equivalent to new in accordance with industry standards and practice.
The warranty for wearing parts (e.g. rechargeable batteries) is limited to 6 months.
In case the device is equipped with internal data storage (e.g. hard disc drive, Flash drive), the
customer is responsible to backup his data before sending the device. MAS Elektronik AG is not
liable for any data loss on returned devices. MAS Elektronik AG reserves the right to reset returned
devices to factory defaults. Please note your personal settings for this reason.
MAS Elektronik AG is not liable for any accessories not belonging to original package content such
as DVDs, hard disc drives, Flash storage devices, batteries, etc.
This limited warranty covers the warranty requirements set by authorities in your country.
This limited warranty does not cover finishes, accessories or batteries, nor does it cover damage
resulting from accident, misuse, abuse, dirt, water, battery leakage, tampering, servicing performed
or attempted by unauthorized service agencies. This limited warranty does not cover damages
resulting from firmware upgrades. Only in case of firmware upgrades needed to add functions
promised at time of purchase, such damages are covered by this limited warranty. For a correct and
frictionless completion of warranty or repairs you need a RMA No. You may obtain a RMA on the
internet at www.mas.de/FAQ or by telephone.
Please send the device in its original packing material, all standard accessories and a copy of the
invoice, a description of defect and the RMA No. to following address. Please note the RMA number
clear and in large numbers on the outer package.
MAS Elektronik AG
Pollhornbogen 19
21107 Hamburg
Germany
Support
e-mail: support@ersservice.de
Hotline:
+49 (0) 40 - 77 11 09 - 17
Fax:
+49 (0) 40 - 76 73 35 - 15
ENG-30

Limited Warranty

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