5.
Contact and support
5.1
Repairs
Repairs, if not otherwise arranged between supplier and customer, will be carried out by EA Elektro-Automatik.
For this the equipment must generally be returned to the manufacturer. No RMA number is needed. It is sufficient
to package the equipment adequately and send it, together with a detailed description of the fault and, if still under
guarantee, a copy of the invoice, to the following address.
5.2
Contact options
Questions or problems with operation of the device, use of optional components, with the documentation or soft-
ware, can be addressed to technical support either by telephone or e-Mail.
Address
EA Elektro-Automatik
Helmholtzstr. 31-33
41747 Viersen
Germany
EA Elektro-Automatik GmbH
Helmholtzstr. 31-37 • 41747 Viersen
Germany
e-Mail
Technical support:
support@elektroautomatik.de
All other topics:
ea1974@elektroautomatik.de
Fon: +49 2162 / 3785-0
Fax: +49 2162 / 16230
EL 9000 B Slave Series
Telephone
Switchboard: +49 2162 / 37850
Support: +49 2162 / 378566
www.elektroautomatik.de
ea1974@elektroautomatik.de
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