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Warranty

Repairs to campers must be performed by dealers recognized by E&P Hydraulics. For
systems which are not (or cannot be) changed, installed or repaired by a recognized E&P
Hydraulics dealer, the warranty cannot be used.
E&P gives guarantees for parts of its Recreational Vehicle Electronic Levelling System
('Product') against faults in material and manufacturing for a period of 24 months starting
from the date of purchase. If an E&P product was checked by an official E&P dealer and a
fault in material or manufacturing was discovered within the aforementioned period, E&P
is able to choose the following actions:
-
repairing or replacing the faulty part for free in E&P's factory (or another location
determined by E&P);
-
sending a mechanic to the location where the product is at that moment, in order to
repair or replace the product on site;
-
or, writing out a credit note for the product.
All warranty claims require a product test and approval by (a dealer of) E&P. All repairs
must be approved by E&P before the work starts. There can be no exceptions to this
procedure. Immediately contact E&P directly before trying to perform a repair or change
to your E&P product. Claims for alleged damages to products are only allowed if E&P has
had the opportunity to check the claim.
The warranty will become invalid, if the buyer built items into the system, or if he made
settings and in case of abuse or negligence, included but not limited to improper use,
overloading, damage through accident, incorrect loading or incorrect weight distribution,
damage through improper use or improper maintenance, connection to wrong parts or
repair attempts by other persons than the dealer of E&P. This warranty does not apply to
physical damage, damage as a result of force majeure, in case of commercial use or adap-
tation of the product or for products that are sold as a special offer and/or 'with defects'.
This warranty will become invalid, if the product's identification criteria, which were
attached in the factory, are changed or removed.
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