Frequently Asked Questions; Faq - ecofort ecoQ 9L Betriebsanleitung

FREQUENTLY ASKED QUESTIONS

Smells and odours
On first use of the dehumidifier and periodically afterwards you might notice a smell coming from the
dehumidifier. This is caused by the Zeolite desiccant material and is not a sign that the dehumidifier
is faulty, nor is it harmful to humans or pets. The smell occurs because the desiccant disc absorbs
odours from ambient like cooking smells, cigarettes, cosmetics, hair sprays, building materials and
new furniture and then when the desiccant is heated the smell is discharged back into the room. This
smell has been described as being like a burning or acrid smell. It is normal, will not last long and is
not a sign of a fault. You can clear it by running the dehumidifier in a separate ventilated space like a
garage or if it is dry – outside.
Amount of water collected and size of the tank
• When you first use your dehumidifier it will work harder to reduce the room humidity down to 50%
RH (default mode or the desired humidity set, if settings have been changed). This is the time
when it will produce the most water and as such will require emptying most frequently (even 2-3
times / day). As the room becomes dryer, the dehumidifier collects less water and it will take longer
to fill the tank, this is perfectly normal. When the target relative humidity has been reached the
dehumidifier will stop collecting water and will operate for longer periods in fan only mode, this is
normal operation. The intelligent logic of your dehumidifier will save you money.
• Unless you are using the unit to dry clothes, we recommend to set the desired humidity to 50-60%
RH.
• If you find that you still have condensation on your windows or you need to dry the air further
then the 40% RH or continuous mode can be used with fan set to turbo mode. This might well be
necessary if you have single glazed windows, the house is poorly insulated or if the outside air
temperature drops towards freezing. Using in Turbo mode will add more heat to your room and
reduce your heating bill as dry air will heat quicker.
• For unoccupied properties, garages, etc. use 60-70% RH with fan in Turbo or Sleep mode according
to your needs. That will ensure minimum power consumption while will prevent moisture related
issues.
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