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13. Troubleshooting

In purchasing the weather station, you have acquired a product which has been designed to the state of the art and
is operationally reliable. Nevertheless, problems and faults might occur. Therefore, we would like to describe here
how to eliminate possible faults:
Observe all safety instructions in these operating instructions!
Problem
No reception of the signal of an outdoor
sensor
No DCF reception
Solution
• The distance between weather station and outdoor sensor is too
large. Change the location of the outdoor sensor or the weather
station.
• Perform a manual sensor search (see the menu "SETTINGS" and
there "INSTALL REMOTE SENSOR").
• Objects or shielding materials interfere with radio reception. The
same applies to other electronic devices, e.g. televisions or
computers. Change the installation site of the outdoor sensors and
the weather station.
• The batteries of the outdoor sensor are weak or empty. For test
purposes, insert new batteries in the outdoor sensor and perform
a sensor search on the weather station as described above).
• A different transmitter on the same or an adjacent frequency
interferes with the radio signal of the outdoor sensor. This might be
e.g. radio-controlled headphones, radio-controlled speakers or
similar devices.
Such products are usually not in use all the time; the radio
reception may be faultless the next day, for example, which makes
a search for the cause more difficult.
Try to set a different channel on the outdoor sensor and perform
another sensor search on the weather station.
• Change the installation site of the weather station. Keep a sufficient
distance to electronic devices, metal parts and cables. Do not
operate the weather station in a basement.
• Perform another search for the DCF signal (see the menu
"SETTINGS" at "RCC UPDATE").
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