Warranty Conditions; Warranty Terms; Extent Of Warranty - Torqeedo Travel 503 S Bedienungsanleitung

10. Warranty conditions

10.1 Extent of warranty

Torqeedo GmbH, Petersbrunner Straße 3a in D-82319 Starnberg, Germany, guarantees the
final purchaser of a Torqeedo outboard motor that the product is free from material and
manufacturing faults during the period stated below. Torqeedo will indemnify the final
purchaser for any expense for the repair of a material or manufacturing fault. This indem-
nification obligation does not cover the incidental costs of a warranty claim or any other
financial losses (e.g. costs for towing, telecommunications, food, accommodation, loss of
earnings, loss of time etc.).
The warranty ends two years after the date on which the product was delivered to the
final purchaser. Products that are used commercially or by public authorities - even if
only temporarily - are excluded from this two-year warranty. In these cases, the statutory
warranty applies. The right to claim under warranty runs out six months after discovery of
a fault.
Torqeedo decides whether faulty parts are repaired or replaced. Distributors and dealers
who repair Torqeedo motors have no authority to make legally binding statements on
behalf of Torqeedo.
Normal wear and tear and routine servicing are excluded from the warranty.
Torqeedo is entitled to refuse a warranty claim if:
• the warranty was not correctly submitted (in particular failure to contact Torqeedo before
sending back goods, failure to present a completely filled-in warranty certificate and
proof of purchase, refer to Warranty process),
• the product has been used improperly,
• the safety, operating and care instructions in the manual were not observed,
• the product was in any way altered or modified or parts and accessories were added that
are not expressly permitted or recommended by Torqeedo,
• previous services or repairs were not carried out by firms authorized by Torqeedo, or
non-original parts were used.
As well as the rights arising from this warranty, the customer also has legal warranty
claim rights arising from the purchase contract with the dealer that are not hampered by
this warranty.
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