Troubleshooting - Auerswald COMfortel 500 Bedienungsanleitung

This section should assist you in resolving small disruptions yourself.
The telephone is not working!
Make sure that the plug on the
connectioncord and the headset spiral
cable are correctly inserted into the
sockets.
Connect another telephone to the
telephone connection socket. If the
problem continues despite using a
different telephone, the problem may
lie with your network provider or with
the PBX in between.
The telephone does not ring!
Make sure your ringer is turned on.
See Page 26.
Make sure that the plug on the
connectioncord are correctly inserted
into the sockets.
The telephone does not dial!
Make sure the correct dialling type is
enabled. See Page
My communication partner cannot
hear me!
Check whether Mute is activated.
Deactivate it
Microphone key
The speed dialling keys are not
working as expected!
If you are operating your telephone on
a PBX, external calls may require that
you dial the exchange line access
number (for example,
dialling the actual telephone number.
This must be programmed into the unit.
36

Troubleshooting

28.
by pressing the
.
"0") before
If your are operating your telephone on
a PBX, it may be necessary to enter
specific dialling pauses for external
calls.
The telephone number of the caller
is not shown on the telephone
display!
Check whether the transmission of
telephone numbers has been enabled
by your network provider.
If your telephone is being operated on
an Auerswald PBX, check whether the
required settings
telephone numbers
configured. See
The caller can suppress the telephone
number. In this case, your display will
show either no telephone number or
the message "PRIVATE".
for displaying
have been
Page 24.