12 Guarantee/ Sales & Service - Ransomes Super Certes 51 Sicherheits-, Bedienungs- Und Wartungshandbuch

12.1 GUARANTEE/ SALES & SERVICE ___________________________________
GUARANTEE
We GUARANTEE that should any defect in workmanship or material occur in the goods within TWO
YEARS or two thousand hours (on models equipped with hour meters), or whichever occurs first.
Exception to this warranty will be Aeration products, which are covered for a period of TWO-YEARS or
five hundred hours (on models equipped with hour meters) or whichever occurs first.
We will repair, or at our option, replace the defective part without making any charge for labour or for
materials, provided that the claim under this guarantee is made through an authorised dealer and that
the defective part shall, if we so request, be returned to us or to the dealer.
This guarantee is in addition to, and does not exclude, any condition or warranty implied by law,
except that we accept no liability in respect of used/second-hand goods, or in respect of defects which
in our opinion are in any way or to any extent attributable to misuse, lack of reasonable care or
ordinary wear and tear, or to the fitting of spares, replacements, or extra components which are not
supplied or approved by us for the purpose. The use of non-recommended oil or lubricant nullifies the
guarantee.
Damage through transport or normal wear does not come under the guarantee.
The warranty is extended to the original purchaser only and is not transferable to subsequent owners.
The warranty period begins on the date the product is delivered to the end user (customer), unless
otherwise agreed with the manufacturer. At the end of the first year the owner must have the product
serviced by an authorised dealer to be eligible for the second year of warranty coverage.
SALES & SERVICE
A network of authorised Sales and Service dealers has been established and these details are
available from your supplier.
When service attention, or spares, are required for the machine, within or after the guarantee period
your supplier or any authorised dealer should be contacted. Always quote the registered number of the
machine.
If any damage is apparent when delivery is made, report the details at once to the supplier of the
machine.
12 GUARANTEE/ SALES & SERVICE
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