Troubleshooting
If the vacuum is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.
Lights 1 and 3
flash
Lights 1, 3 and
4 flash
Lights 3 and 4
flash for three
seconds
Blinking orange
Blinking orange
WEEE Information
ALL products bearing this symbol are waste electrical and electronic equipment
(WEEE as in directive 2012/19/EU) which should not be mixed with unsorted
household waste. Instead, you should protect human health and the environment
by handing over your waste equipment to a designated collection point for
the recycling of waste electrical and electronic equipment, appointed by the
government or local authorities. Correct disposal and recycling will help prevent
potential negative consequences to the environment and human health. Please
contact the installer or local authorities for more information about the Location as
well as terms and conditions of such collection points.
Charger overvoltage
Overheat protection
Trigger temperature
protection during
normal discharge
Brush roller stuck
Air duct blocked
Replace it with the qualified
charger
Please wait until the motor
temperature returns normal
Please contact the after-
sales service team
Refer to the [Cleaning the
Brush] section to clean the
debris and hair tangled on
the brush roller
Check whether the dust cup,
foldable- rod, or brush is
blocked