Packaging and shipping
If possible, use the original box to return the device.
Ecolab assumes no liability for transport damage.
1.
Print and sign the return form.
2.
Pack the product to be returned without any accessories, unless they may be related
to the error.
3.
Enclose the following documents with the consignment:
n
Signed return form
Copy of the order confirmation or delivery note
n
n
In the case of a warranty claim: Invoice copy with date of purchase
Safety data sheet for hazardous chemicals
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4.
Copy the return address with return number to the shipping label.
1.8
Contact
Manufacturer
Make sure that the original serial number label is present on all products
that are returned.
The return form must be affixed in a clearly visible position on the
outside of the package using a delivery note bag.
Ecolab Engineering GmbH
Raiffeisenstrasse 7
D-83313 Siegsdorf
Telephone (+49) 86 62 / 61 0
Fax (+49) 86 62 / 61 166
engineering-mailbox@ecolab.com
http://www.ecolab-engineering.com
Before contacting the
manufacturer, we always
recommend that you contact your
sales partner in the first instance.
11
General
MAN054127 Ver. 01-06.2024