Trouble Shooting - Schweiger DSR 5010 Bedienungsanleitung

11. Trouble Shooting

Digital communications involve the simultaneous transfer and processing of large amounts of data.
Changing channels may take longer in comparison to analogue devices. Also, digital TV receivers are
"close relatives" to personal computers, and their lifestyle is somehow similar. That means that it may
also happen to a digital receiver that it "hangs up" like a PC without prior warning and without a visible
reason. If this should happen please disconnect the unit from the wall outlet (or switch off mains using
the front panel power switch). After switching the receiver on again all function will be restored.
No. Problem
1 No Video
2 No Audio
Receiver fails
3
GB to boot
Channel search
4
fails
Screen continuously
5
shows "No Signal"
6 Video freezes
Remote control
7
does not work
Pre-programmed
8 channel data do
not load
No OSD menu
9
visible
Data download
through serial
10
port does not
work
Solution
- Channel data have changed.
- Execute Factory Preset or Manual / Auto Channel Search
- Check the volume control and MUTE function
- Check Audio Language, Press Audio key and try to change the
language
- Check Main Audio language in "General Settings" menu.
- Re-apply AC power
- Contact A / S Center if this problem occurs continuously.
- Check DiSEqC setting or LNB cable connection
- Check DiSEqC Setting or LNB cable connection
- Adjust DiSEqC setting and try Manual Search of that channel
- Weak antenna signal
- Check antenna position and weather condition
- Aim the receiver front panel correctly. Get closer (below 7 meters)
- Check if the battery of Remote Control is still good.
- Execute the Factory Preset re-installation process
- Check if Manual / Auto Search performs
- Check SCART connector for safe connection to your receiver
and to the TV
- Check PC232 port or data cable for problems
- Correct PC software settings?
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