9.
After-sales service
Should your product stop working or develop a fault, first read this guide over, and
then check the batteries and replace/recharge them if necessary. Also check that you
are using the product correctly.
If the problem persists, contact your distributor or check out on www.numaxes.com.
You
can
also
export@numaxes.com.
Depending on the extent of the malfunction, you may have to return the product for
service and repair.
For all repairs, please supply the complete product and the proof of purchase (invoice
or sales receipt).
If you omit one of these items, the after-sales service will have to invoice you for any
repair costs incurred.
10.
Guarantee
NUM'AXES Group guarantees the product against production defects for two years
after purchase. All postage and packing charges will be the purchaser's sole
responsibility.
11.
Guarantee conditions
1.
The guarantee will be valid only if the proof of purchase (invoice or sales receipt),
without cancellation, is submitted to the distributor or to NUM'AXES Group. The
guarantee is limited to the original purchaser.
2.
This guarantee does not cover the following:
−
PIE1069 ref. NGPIEPHO075: changing the USB cable, mounting strap and
wall mounting kit
−
PIE1069 PACK ref. NGPIEPHO079: changing the batteries, memory card,
USB cable, mounting strap and wall mounting kit
−
direct or indirect risks incurred when sending the article back to the
distributor or to NUM'AXES Group
−
damage to the product caused by: negligence or incorrect use, use
contrary to the instructions or not envisioned therein, repairs performed
by unauthorized persons
−
loss or theft
3.
If the product is found to be defective, NUM'AXES Group will either decide to
repair or to replace it.
contact
NUM'AXES
Guide PIE1069 – Août 2025 – ind. C - 36/144
Group
at
+33.2.38.69.96.27
or