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Safety & Compliance Notes
Download the complete operating instructions and data sheet: www.go-e.com
Note before Installation and Commissioning: Observe all safety regulations and instructions in this manual! | Read the manual and data sheet
carefully and keep them for future reference. The documents are intended to help you: 1. To use the product safely and properly. 2. Increase the
durability and reliability. 3. To avoid damage to the device or property. 4. To prevent a threat to life and limb.
General safety regulations: The go-e Charger CORE may only be used for charging battery electric vehicles (BEV) and plug-in hybrids (PHEV) with
the adapters and cables intended for this purpose. | Disregarding the safety regulations can have serious consequences. go-e GmbH declines
any liability for damage caused by disregarding the operating instructions, safety regulations or warnings on the unit. | In case of unusual heat
development, do not touch the go-e Charger CORE or the charging cable and stop the charging process as soon as possible. If the plastic is disco-
loured or deformed, contact customer support. | Never cover the go-e Charger during charging. Heat build-up can lead to fire. | Persons wearing
electronic implants should keep at least 60 cm away from the go-e Charger due to electromagnetic fields. | The go-e Charger CORE has the com-
munication interfaces WiFi 802.11b/g/n 2.4GHz, LTE-FDD*, GPRS*, EDGE* and RFID. WiFi is operated on a frequency of 2.4Ghz, channels 1-13 with
the frequency band 2412-2472Mhz. The maximum transmission power of the WiFi is 20dBm. LTE is operated on FDD bands 1, 3, 7, 8 and 20 with a
maximum transmission power of 23dBM. GPRS and EDGE are operated on 900 and 1800MHz at a maximum transmission power of 35dBm. RFID
is operated on a frequency of 13.56MHz with a maximum radiated power of 60dBμA/m at 10m.
Country-Notes: National and local installation regulations must be observed. | Depending on the country, the requirements of the authori-
ties and electricity grid operators must be observed, such as the obligation to register or obtain approval for EV charging stations or the li-
mitation of single-phase charging. Contact your grid operator/electricity provider to find out whether the go-e Charger requires registration
or approval and whether other limitations must be observed. | France, Portugal, Denmark, Italy, Spain, Singapore, Sweden: The installer
is obliged to instruct the user and to inform that uninstructed persons of groups BA1 (ordinary person - neither skilled nor instructed), BA2
(children), and BA3 (disabled persons) should not have access to the product. Also the product should be mounted at a suitable location bet-
ween 1.00 and 1.45 m above the ground. | Netherlands & Italy: A mechanical switching device must be installed directly upstream of the
charger, to provide isolation in case of a fault in the Charger. The go-e Charger CORE satisfies the requirements of an Overvoltage Cate-
gory 3 (OVC 3) device. This shall be achieved with a shunt-trip installed outside the charger between the charger and electricity supply from
the grid. The installation is required to be performed by the installer and can be done at the same time as installation of the charger.
Type Label: Observe the information on the type label of the go-e Charger CORE (see illustration in the complete installation and operating inst-
ructions available for download).
Electrical protective measures: High voltage - danger to life! Never use the go-e Charger CORE if the enclosure, charging plug or any cables are damaged
or open. | An electric shock can be fatal. Do not reach into the charger or charging plug by hand or with technical aids. | Any information regarding
electrical installation is intended exclusively for a qualified electrician whose training allows all electrical work to be carried out in accordance with
the applicable national regulations. | Before carrying out electrical connection work, you need to de-energise the circuit. | Installation must be
carried out in accordance with local, regional and national regulations. | The go-e Charger CORE is to be permanently connected to an AC electricity
supply network. | Make sure that the electricity supply cable leading to the charger is properly installed and undamaged. | The go-e Charger CORE
is classed as a Mode 3 charging device. Transition to other charging modes is not allowed. | The CORE is classified as class III equipment in terms
of protection against electric shock.
Residual Current Protective Devices: The product must be installed by a qualified electrician. | A miniature circuit breaker is not part of the CORE
and must be connected upstream by a qualified electrician. | The CORE has a built-in residual current protection module with residual current
detection (IΔn = 20mA AC and 6 mA DC), a separate residual current circuit breaker must be connected upstream of the installation at least type A
(IΔn = 20mA AC). IEC 60364-7-722 or the corresponding national installation regulations may contain additional requirements for the installation.
| All electrical equipment installed in conjunction with the go-e Charger CORE (such as cables, circuit breakers and protective devices) must be
correctly specified by the installer and checked to be in good working order.
Environmental Conditions: Observe the permissible ambient conditions from the data sheet. | The go-e Charger CORE is surface mounted
to walls or compatible poles. The mounting surface must cover the entire back surface of the charger. The charger is not to be floor or ground
mounted. | The charger is suitable for indoor and outdoor use: A location without direct sunlight is recommended. The CORE is only suitable for
charging gassing vehicle traction batteries in well-ventilated rooms. The unit must not be operated indoors if there is an increased danger from
ammonia gases. | The CORE should not be operated in the immediate vicinity of flammable or explosive substances, running water or heat-emit-
ting equipment.
Ground Check: The go-e Charger CORE has a safety function called „ ground check", which prevents charging in TT/TN power grids (common in
most European countries) if the power connection is not grounded. This function is activated by default. It may only be deactivated via the go-e app
if you are sure that the power grid does not have an earth connection (IT grid, e.g. in many regions of Norway) so that charging can also take place
here. The CORE visualises a deactivated „ ground check" by 4 red LEDs (3, 6, 9, 12 o'clock).
Charging Plug: The charging cable and charging plug is permanently attached to the go-e Charger CORE.| Do not use the charger if either the
electricity supply cable or charging cable is damaged or open. | Install the provided plug holder to keep the type 2 plug secure. | Never use the
charging plug in wet or dirty condition. The plug contacts must be clean and dry before use. | Grip the charging plug to remove from your vehicle.
Never pull on the cable. | Adaptors, conversion adapters and cord extension sets are not allowed to be used.
Maintenance & Repair: Any modification or repair of the hardware or software of a go-e Charger CORE may only be carried out by specialist
personnel of go-e GmbH. | For safety reasons, the disassembly of an allegedly defective, permanently installed go-e product may only be carried
out by a qualified electrician. | Before dismantling an presumed defective product, always contact go-e's technical customer support and wait for
its decision on the next steps. | A tamper protection label is fitted on the rear of the Charging Body. Removing and damaging warning notices
attached to the go-e Charger CORE or opening the charging body will result in the loss of any liability by go-e GmbH. | Modification or opening
the CORE charging body will result in the invalidation of the product warranty. | The go-e Charger CORE is maintenance-free. | The device may be
cleaned with a damp cloth. Do not use cleaning agents or solvents. Do not clean the device with a high-pressure cleaner or under running water.
Disposal: According to directive 2012/19/EU (WEEE directive), electrical devices must not be disposed of in household waste after the end of use.
Take the product in accordance with national legal requirements to a collection point specially set up for waste electrical equipment. | Also dispose
of the product packaging properly so that it can be recycled.
Legal, warranty: The copyright for these operating instructions is owned by go-e GmbH. | All texts and illustrations correspond to the technical
status at the time of writing. go-e GmbH reserves the right to make unannounced changes. The content of the operating instructions does not
justify any claims against the manufacturer. Pictures are for illustration purposes and may differ from the actual product. | For all warranty pro-
visions, please refer to www.go-e.com.
Quick reference guide go-e Charger CORE - V 1.1
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