Simpex Basic 33530 Bedienungsanleitung Seite 32

trOUBlESHOOtING
Electric shock hazard!
Independent attempts to repair the appliance can lead to an electric
shock and must be strictly avoided.
• Never attempt to repair the appliance yourself.
• In case of malfunctions or defects, only contact qualified specialist personnel
for repairs.
In case your appliance does not work properly, please take a look at this checklist
first. It may be just a minor problem that you can fix without assistance.
Malfunction
The electric kettle
does not start
even though the
On/Off button
has been pressed
The electric kettle
gets too hot
The water is not
being heated
The electric kettle
makes unusual
noises
The electric
kettle emits an
unpleasant odour
The electric kettle
switches off too
early or does not
switch off at all
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2024-02 SIMPEX 33530 Basic Wasserkocher digital.indd 32
Possible cause / remedies
Check that the appliance is correctly positioned on the
base with cable winder (5) and that the mains plug is
connected to a functioning socket.
In that case, please contact the manufacturer immediately.
Check whether the plug is inserted correctly. If the problem
persists, contact the manufacturer, as this could indicate a
problem with the thermostat or the power supply.
This is often caused by limescale deposits. Descale the
appliance according to the instructions in the "Cleaning"
section. If the noises persist, contact the manufacturer, as this
could indicate a problem with the heating element.
This is usually caused by limescale deposits. In case of
hard water or after prolonged use, limescale builds up
inside the water tank. We recommend discarding the
remaining water after each boiling process. Otherwise,
descale the water tank as described under "Descaling" in
the "Cleaning" section.
This could indicate defective internal components. Have
the appliance checked by a specialist or contact the
manufacturer.
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