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Troubleshooting
10.4 Error codes and flashing sequences
Error and flashing codes
Battery symbol ( )
Antenna symbol flashing
( )
Flashing humidity symbol
( )
Flashing condensation
and cooling symbol ( )
Lock symbol ( )
Short orange flashes
1x long green flash
1x long red flash
Short orange flashes
(every 10 seconds)
Short orange lighting
(after green or red confir-
mation)
1x long red flash
Meaning
Battery voltage too low
Communication error
with Homematic IP access
point/floor heating actu-
ator
Humidity limit (60 %) in
the room is exceeded
Humidity input of Multi IO
Box has been activated
Operating lock activated
Radio transmission/att-
empting to transmit/data
transmission
Operation confirmed
Operation failed
Pairing mode active
Batteries empty
Transmission failed or
duty cycle limit is reached
Solution
Replace the batteries of
the device
(see „9 Chan-
ging the batteries" on page
40).
Please check the connec-
tion to the Homematic IP
access point/floor heating
actuator.
Ventilate the room and
switch from cooling to
heating mode, if required
Ventilate the room and
switch from cooling to
heating mode, if required
Deactivate the operating
lock via the app.
Wait until the transmissi-
on is completed.
You can continue opera-
tion.
Try again
(see „10.2 Com-
mand not confirmed" on
page
41).
Please enter the last four
numbers of the device
serial number for confir-
mation
(see „6.1 Pairing"
on page
29).
Replace the batteries
„9 Changing the batteries"
on page
40).
Please try again
(see „10.2
Command not confirmed"
on page 41)
or
(see
„10.3 Duty Cycle" on page
41).
(see
42
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