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6.5. Instruct the End User to activate their SunPower One
account
Please make sure that the home owner has received the SunPower One activation email, and
followed the activation steps to activate their account.
After account activation, the customer will receive an email that guides him to download and
install the ev.energy app, our mobility services partner app. Once downloaded, the customer
needs to click the 'log in with SunPower' button to log into ev.energy with their SunPower ac-
count details (credentials) and go through the ev.energy onboarding.
In case the End User already has an active SunPower One account, he will not receive the acti-
vation email; he will receive the email that guides him to the ev.energy app.
TIP
6.6. Installer access to Monitoring Platform
As an installer you can access the EV Charger monitoring portal through your SunPower One
cockpit by following the link
SunPower Drive Dashboard.
© 2023 Maxeon Solar Technologies, Ltd. All rights reserved. | 549549 Revision A - October 2023
Specifications included in this document are subject to change without notice
The warranty registration of the SunPower Drive is completed when the
home owner has activated their customer account.
https://partners.sunpower.maxeon.com/login
and clicking on
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