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Page EN-40
Troubleshooting table
Problem
Transport safety device(s) was
not/were not removed.
Appliance is
Appliance was not installed or
unsteady or
aligned properly.
vibrating strongly.
The laundry in the drum is
heavy or distributed unevenly.
The imbalance correction
Spin cycle is not
system for imbalanced drum
running or is slow.
loads is running.
During the wash
cycle, no water
can be seen in the
This is not an error. The water is at the bottom of the drum.
drum through the
glass panel.
Loading door won't
This is not an error. The opening mechanism contains a safety device
open after the
that keeps the loading door closed another 2 minutes or so after the
wash cycle has
wash cycle has finished.
finished.
Malfunction
Possible causes
Solutions, tips
Remove transport safety device(s) (see
"Removing the transport safety devices"
on page EN-34).
Install or align appliance properly (see
"Installation site" on page EN-34).
Stop washing and restart to distribute
the laundry more evenly (see "Adding
laundry" on page EN-20).
No error. Once the laundry is
distributed evenly, the spin cycle starts
automatically.
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