7. RETURN TO FACTORY DEFAULTS
To return to the factory defaults of the motor, press and hold the key "O" on its head for at least 30 seconds, until the third
beep sounds, release the button. After that, a short reverse movement will be performed and the electric motor will be
unavailable during the process of resetting to factory defaults, for approximately 10-15 minutes. After returning to factory
defaults, you will hear 3 short beeps.
8. OPERATION
The corresponding keys of a remote control (see fig.2) refer to Open, Stop, Close commands to the roller shutter system. To
quickly set a curtain into the intermediate position, press and hold "■" key for 5 seconds.
PROHIBITION! The electric actuator is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of life experience or knowledge, unless they are
supervised or instructed to use the device by a person responsible for their safety.
Children must be supervised to ensure that they do not play with the product or control it.
Do not allow moisture to enter the motor.
When carrying out work (installation, repair, window cleaning, etc.), disconnect the power supply to the product.
ATTENTION! Regularly inspect the unit for any damage to the cable or signs of increased wear of the
electric drive (a sign of this may be gritting or noise in the drive area)
DO NOT use a motor with damaged power cord insulation. If the power cord is damaged, in order to avoid
danger, contact the Supplier.
Before activating the roller shutter system, make sure the system and its surroundings are free from all obstacles, and no people
remain under the curtain or around operation zone of the shutter. Do not let people into operation area until complete shutdown
of the roller shutter system. Do not touch moving parts of the roller shutter!
Table 4 - Malfunctions, their causes and solutions
Malfunction
The
electric
motor
is
controlled
by
radio
controls,
applications,
assistants.
The electric motor is not
controlled only by the radio
remote control.
The
electric
motor
is
controlled
only
by
application, voice assistants.
The roller shutter curtain does
not stop in the required place.
Roller shutter curtain does not
move smoothly.
ATTENTION! In case of any other malfunction, contact the nearest service centre immediately. In case of
any issues connected with the operation of the motor that are not listed above, please contact the
service centre of the Supplier.
Cause
Device overheating.
Connection of the electric motor is
broken.
not
remote
Insufficient voltage.
voice
Obstacle detected.
Motor software failure.
The remote battery is low.
The remote control is not stored in
the motor memory.
The external module is disconnected
not
or damaged.
the
No Internet connection.
Incorrectly configured limits.
There is an obstacle to the movement
of the curtain.
Let the electric motor cool down.
Check the integrity of the cables and
electrical connections.
Check mains voltage.
Remove the obstacle.
Perform a reset to factory defaults, see
section 7.
Replace the remote battery.
Record the remote control to the motor
memory, see section 4.1.
Check the integrity of the external module
and its cable.
Power up the module, see section 6.1.
Check internet connectivity devices.
Adjust the required upper and lower limits,
see section 5 or using the application.
Eliminate the obstacle to the movement of
the curtain.
7
Solution