11. TROUBLESHOOTING GUIDE
11.1 Troubleshooting Guide
If you notice malfunctions in your appliance, use this
guide before calling for service: this guide can help
you personally resolve the problem or could provide
important information to be conveyed to the service
technician to ensure rapid and effective repair.
Display message and audible alarms.
A malfunction is usually indicated by the display.
Problems that cannot be solved by the user are
reported through a fault code. Keep in mind,
however, that in messages or alarms they may
appear for particular conditions of use or during
start-up. In these cases, deactivate the audible
alarm by pressing the Alarm button
appliance running and limit the opening of the
doors to the maximum for about 10-12 hours.
The refrigerator or the freezer does not work.
Is the appliance connected to the electrical power
supply?
Is electrical power available at the electricity socket?
Is the Unit button
activated?
Is the unit in 'Demo' Mode?
The refrigerator or the freezer is warmer than
usual.
Does the display show a malfunction code?
Is the temperature adjusted correctly?
Were the doors or drawers open for a long period of
time?
Were large quantities of food recently inserted?
Is the unit in 'Demo' Mode?
The appliance remains in function for a long time
period.
Bear in mind that during very hot weather and with
very high temperatures in the room it is normal that
the compressor remains on for prolonged periods of
time.
Were the doors or drawers open for a long period of
time?
Were large quantities of food recently inserted?
Check that the doors are closed and that the food or
containers do not obstruct the perfect closure of the
door.
Is one or more compartments in Shopping Mode?
If you hear unusual noises.
It is normal to hear noises from the ventilators or
compressors during operation or during the defrost
phase.
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Noise could be more marked depending on the
position of the appliance and the surrounding
environment.
Condensation inside and outside of the refrigerator.
If the climate is very humid, the formation of
condensation is normal.Opening the door or draw-
ers for prolonged periods of time can contribute to
the formation of condensation.
In any case, make sure that the doors are always
perfectly closed.
Ice or frost build up inside the refrigerator
or freezer.
Did you leave the doors open for a long period of
time?
and leave the
Do the doors close perfectly?
If the doors do not close perfectly, contact your
installer.
In case of frost or ice build up in the Fresco com-
partment, due to frequent and prolonged
opening of the doors, deactivate the Crisper-Fresco
function via the button on the control panel. Wait
until the frost or ice melt, then remove the drawer
and dry the sides and bottom of the compartment.
Unpleasant odors inside the refrigerator.
Clean the appliance completely according to the
instructions.
Hermetically cover all the food. Do not conserve food
for prolonged periods of time.
The doors are difficult to open.
The appliance is designed to ensure a fully hermetic
closure. When the door is closed, a vacuum condition
can occur: in this case it is necessary to wait a few
seconds until the pressure balances before opening
the door.
Appliance is cooling but lights and display are not
working.
Check to see if the appliance was accidently placed
into Sabbath Mode
The Ice Maker does not work.
Make sure that the Ice Maker is on (icon
To switch on the Ice Maker press the button.
Make sure that the appliance is connected to the
water supply.
The Ice Maker does not produce sufficient amounts
of ice.
On average, the Ice Maker produces approximately
10 cubes of ice every two and half hours.
Ice Maker
Filtro Acqua
).
Water Dispenser
Pulizia Circuito