Customer Services - V-ZUG Cooler V200 Bedienungsanleitung

Defect Cause
→ There is something wrong with the
power outlet fuse.
→ Power cut
→ The appliance plug does not fit the
appliance properly.
→ The appliance door is not closed
Temperature is not
properly.
cold enough.
→ Not enough ventilation.
→ The ambient temperature is too
high.
→ The appliance was opened too
many times or for too long.
→ The temperature is set incorrectly.
→ The appliance is too close to a heat
source (oven, radiator, etc).
→ The appliance was not correctly
installed in the recess.
→ The door seal can be replaced. It
The door seal is
can be replaced without the need
defective or needs
for special tools.
to be replaced for
another reason.
→ The door seal may have slipped out
The appliance
of its groove.
builds up too much
ice or condensa‐
tion.
9.3.2 Features
Defect Cause
→ The appliance is not switched on.
The internal light
does not come on.
→ The door was open for longer than
15 minutes.
→ The LED interior light is faulty or
the lid is damaged.
→ The lock is on when the door is
The freezer
open.
compartment
cannot be closed.

9.4 Customer Services

First check if you can fix the error yourself (see 9 Customer
help) . If you can't, contact Customer Services.
* Depending on model and options
Remedy
u Check the fuse.
u Keep the appliance closed.
u Protecting food: Lay freezer packs on top of the food or
use another freezer if the power is off for a prolonged
period.
u Do not re-freeze defrosted food,
u Check the appliance plug.
u Close the appliance door.
u Keep ventilation grille clear, and clean it.
u Solution: (see 1.3 Appliance range of use) .
u Wait to see if the required temperature corrects itself.
If not, contact Customer Service (see 9.4 Customer Serv‐
ices) .
u Turn down the temperature and check after 24 hours.
u Move the appliance or the heat source.
u Check if the appliance was installed correctly and that
the door closes properly.
u Contact Customer Services (see 9.4 Customer Services) .
u Check that the door seal is well fitted in the groove.
Remedy
u Switch the appliance on.
u Interior lighting turns off automatically after approx. 15
min. with the door open.
u Contact customer service (see 9.4 Customer Services) .
u Use the handle again.
Customer help
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