Faq (Frequently Asked Questions) - Bluetti EP500 Bedienungsanleitung

058 BMS Over Voltage
059 BMS Low Voltage
060 BMS Over Current
061 BMS Precharge Failure
069 USB/TYPE-C/PD Locked
070 12V/10A Locked

15. FAQ (Frequently Asked Questions)

• How to claim the warranty and extended warranty?
Please refer to the warranty card you received from where you have ordered the
product from. Any extended warranty, if purchased, will only take effect after the
default warranty has expired.
• Can the unit be upgraded?
The firmware including ARM, DSP, IoT and BMS can be upgraded online through
OTA.
• Can it be charged and discharged at the same time?
Yes, the unit supports pass-through charging function for both AC and DC
outputs. We recommend to fully charge the unit at least once per month to
extend battery life.
Please contact with the dealer if the error still exists
after rebooting the unit.
Please contact with the dealer if the error still exists
after rebooting the unit.
Please contact with the dealer if the error still exists
after rebooting the unit.
Please contact with the dealer if the error still exists
after rebooting the unit.
Please disconnect the load to make sure the output
power of loads meet the limit of the unit.
Please contact with the dealer if the error still exists
after rebooting the unit.
Please disconnect the load to make sure the output
power of loads meet the limit of the unit.
Please contact with the dealer if the error still exists
after rebooting the unit.
EN-38
BLUETTI