In Case Of Damage In Transit; Further Information - HEIDENHAIN EIB 5000 Betriebsanleitung

3.3

In case of damage in transit

Have the shipping agent confirm the damage
Keep the packaging materials for inspection
Notify the sender of the damage
Contact the distributor or machine manufacturer for
replacement parts
If damage occurred during transit:
Keep the packaging materials for
inspection
Contact HEIDENHAIN or the machine
manufacturer
This applies also if damage occurred to
requested replacement parts during transit.
3.4 Repackaging and storage
Repackage and store the device carefully in accordance
with the conditions stated below.
46
3.4.1 Repackaging the device
Repackaging should correspond to the original packaging
as closely as possible.
Re-attach all mounted parts and dust protection
caps to the device as received from the factory, or
repackage them in the original packaging as received
from the factory
Repackage the device in such a way that
it is protected from impact and vibration during
transit
it is protected from the ingress of dust or humidity
Place all accessories that were included in the
shipment in the original packaging

Further information:

"Items supplied and
accessories", Page 45
Enclose all the documentation that was included in the
original packaging
"Storage and distribution of the
Further information:
documentation", Page 38
If the product is returned for repair to the
Service department:
Ship the product without accessories,
without encoders and without peripherals
HEIDENHAIN | EIB 5000 | Operating Instructions | 04/2021