Warranty, Liability And Complaints - HACH LANGE sensION+ PH 3 Bedienungsanleitung

8. Warranty, liability and complaints

The manufacturer warrants that the product supplied is free of material and manufacturing defects and undertakes the obligation to
repair or replace any defective parts at zero cost.
The warranty period for instruments is 24 months. If a service contract is taken out within 6 months of purchase, the warranty period
is extended to 60 months.
With the exclusion of the further claims, the supplier is liable for defects including the lack of assured properties as follows: all those
parts that can be demonstrated to have become unusable or that can only be used with significant limitations due to a situation
present prior to the transfer of risk, in particular due to incorrect design, poor materials or inadequate finish will be improved or
replaced, at the supplier's discretion. The identification of such defects must be notified to the supplier in writing without delay,
however at the latest 7 days after the identification of the fault. If the customer fails to notify the supplier, the product is considered
approved despite the defect. Further liability for any direct or indirect damages is not accepted.
If instrument-specific maintenance and servicing work defined by the supplier is to be performed within the warranty period by the
customer (maintenance) or by the supplier (servicing) and these requirements are not met, claims for damages due to the failure to
comply with the requirements are rendered void.
Any further claims, in particular claims for consequential damages cannot be made.
Consumables and damage caused by improper handling, poor installation or incorrect use are excluded from this clause.
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